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I have a Canon MF9560 and the paper jams half way through the ADF. There no blokage I am wondering if the motor for the secondary brollers may have failed. I also ne a source for those parts.

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Hi,

Check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it. Lower the paper release lever then close the feeder cover. If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.When rescanning the document after clearing the error, rescans it from the first page. Open the Feeder Cover. Raise the paper release lever check for any paper jam under the roller to the Feeder Cover side.Now Lower the paper release lever then close the Feeder Cover.
If the above procedure doesn't work then just lift up on the ADF cover where the "Grasp" point is located. It is just a little difficult as it has a snap on each side to keep in locked in place durning normal operation. ONce you have it open all you can do from here is to check all of the rollers for any kind of paper jam or to look for any roller that looks out of place. Carefully rotate the rollers if you can and see if they turn up some more bits of paper. They may not rotate so don't force them. If they appears sticky or dirty, use just a damp wash cloth and wipe them off. Try and clean the full feed roller. Check the paper position sensor and verify that it can easily move and can detect paper in the ADF.
Here is the instruction on cleaning the ADF directly out of the Service Manual.
Follow this procedure:
1. Connect the power cord, and power on the machine.
2 Remove any paper from the Auto Sheet Feeder and Cassette.
3 Select the paper source with [Feed Switch].
4 Press [Menu] repeatedly until appears.
5 Use [Right cursor] or [Left cursor] to select .
6 Press [OK].
The machine starts cleaning the roller.
7 When cleaning has finished, repeat steps 3 to 6 for a total of two times.
8 Load A4- or letter-size plain paper in the Auto Sheet Feeder or Cassette and repeat steps 3 to 5 an
additional three times.

Once you have performed the above instructions, try to copy 2-3 sheets of blank paper. Also take a very close look at the position of sensor in the ADF to make sure it is detecting the paper in the correct position. If the problem persists then you have paper sensor problem.


Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com

Posted on May 20, 2011

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