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Hi,l have an Electrolux Gas Wall Oven, model GXC643WNG,the fan and light works and there is a light glowing when oven is turned on but wont ignite,do you have any suggestions , also oven came with no user manual do you know where l could get one, many thanks Neana

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  • Electrolux
    Electrolux May 27, 2011

    Good Afternoon Neana,

    After checking the given model number, I was unable to locate a match. However, if you could send me your contact information, complete serial number (You can typically locate the serial number on the top side of the interior door) and your date of purchase along with subject line "Help Center" to chris.polk@electrolux.com I will be more than happy to assist you to the best of my abilities.

    Kindest regards,

    Chris Polk -- Online Outreach Representative

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SOURCE: THE OVEN WILL NOT HEAT

How old is the unit? Sometimes the igniter can glow but if it isn't drawing the right amount of power to open the gas valve then that is the safety that is built into the oven... So unless the power requirement is meant gas valve will not light. Even though the hot surface igniter is glowing red hot. chances are the igniter is bad. Let me know what turns up. ken

Posted on Dec 03, 2008

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Hello there:
Hi,

When you turn the oven on, open the oven door and look down at the bottom and see if its glowing red, it should glow red for about 45-60 seconds then you should hear the gas ignite. If the gas doesn't ignite, then your igniter glow bar is bad.

Here's the oven glow bar igniter for your model:
Manufacturer's Number: 74007498
show?id=yo6223wzsty&bids=142421.661381148&type=10&subid=
partimage.aspx?imgid=z3bqljbfbxnfodk0nzawndcvq0fnl3nvdg9ochryyxav
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