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Device is not working properly, the light comes on, but it does not show up on the desktop, or anywhere on the computer. I have tried on different computers, and have used different firewire cables, nothing works.

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Sounds like a driver issue
if you are having trouble with your drivers
here is a general look at the drivers and how to update them
if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver hope this helps

Posted on May 20, 2011

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Posted on Jan 02, 2017

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