Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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On my screen in front of fridge a message of ER FF

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Hi, this is an error code to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.

It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed. These checks require a meter and can be difficult to make, even for a technician.

Posted on May 20, 2011

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Posted on Jan 02, 2017

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Error code er ff on my kenmore elite bottomfreezer model 795.7756


I fixed it. ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message will be displayed. This fridge is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps cirulate the cold air generated by the condenser coils.

The fix is (1) defrost your refrigerator which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.

This is going to be an annual chore if I want to keep this refrigerator. We should all ban together and call for a recall.

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ER FF error is malfunctioning evaporater fan
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