Hi, my hp compaq cn8230 has ceased! I cannot log in because the pointer will not respond even when I plug in a wired mouse. When I press the power button again I get the msg "windows is shutting down" but it freezes. Please tell me there is an easy solution

Question 1

0helpful

1answer

Frozen pointer on my laptop , carnt even log in

Most likely problem is the connector on the mousepad. try and use a USB mouse first to eliminate the mousepad from the equation. if the pointer moves with a mouse then you have solved the problem. If it doesn't you have a bigger problem- either Virus infection or Operating System failure.

Mar 04, 2013 • Packard Bell Easy Note Tj65 554bu01031...

0helpful

1answer

My compaq presario v2000 built in mouse is not moving while the external mouse is working what do I do to fix this problem

alright, so you're saying that the touchpad ceases to function when you have the external plugged in? that is probably normal behavior set in the mouse settings in control panel, if you're saying it's not working at all there should be a button to the right of the touchpad that is used to enable and disable that device.

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

Jul 22, 2012 • HP Compaq Presario V2000 Notebook

0helpful

2answers

Although mouse pointer is working, left & right click is working intermittently

Replace the mouse with a new optical mouse.

Jan 16, 2012 • Dell Computers & Internet

2helpful

2answers

I have a Compaq Presario C554us. I use a mouse. Because i have ms, my hands tend to try to rest on the machine when I type. Is there a quick way to turn the mousepad off and on? The cursor is...

You can disable the mouse pad or even adjust the sensitivity of the pointer by going this way

click start > control panel > hardware and sound > mouse > adjust the speed or disable touchpad

best regards,

Jun 28, 2011 • HP Compaq Presario C554US PC Notebook

3helpful

2answers

Cursor runs all over the screen w/o moving hp wireless mouse

Your mouse could be defective, but let's try a few things first. Try to remove any wireless devices close to it (i.e. wireless router)or try to plug it in a new USB port. Last thing try to use a very dark mousepad. The laser respond to reflection so any white on a mousepad combined with some sun light could result in a free for all mouse pointer.

Jun 05, 2009 • HP Wireless Optical Mouse

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1answer

Pointer locks up on the desk top after a power outage

Tried a different mouse? Maybe the power outage fried it. pc2 mouse? If it the wirring is fried or the mother board for the mouse is fried then you could purchase a USB mouse if you have an available port. Finally download the mouse driver and reload it first. Any more questions please ask. Thanks
http://h10025.www1.hp.com/ewfrf/wc/product?product=472140&lc=en&cc=us&dlc=en〈=en&cc=us

Jan 19, 2009 • HP Compaq Presario SR1500NX (PX786AA) PC...

0helpful

1answer

Alps pointing device software

down load synaptics touchpad driver first.
once downloaded open the file to install.
before u install go into device manager..check mice and pointing devices and look for ps/2 compatable mouse....delete it and restart pc on restart it will find and reinstall ps/2 mouse.
if everything works,sorted ,if not install touchpad driver downloaded earlier.
you can find this driver on hp site.this driver works on all hp laptops.

Apr 07, 2008 • Compaq Evo N610C Notebook

0helpful

1answer

Computer will not respond to any commands

Make sure that the keyboard and mouse wires are plugged in the appropriate ports, if it still won't work, try switching keyboard and mouse. If it still will not work I would call the factory and try to have it shipped back because it could be blown ports.

I hope this helps some.

Apr 02, 2008 • Compaq Presario 5000 PC Desktop

4helpful

4answers

It's not working right....

The BenQ M310 mouse needs to "sync" with the USB receiver. Need to push the two buttons at the same time, or maybe the one in the mouse first then push the button in the USB receive so the two can "sync" to each other. This may solve this problem. Good luck!

Feb 16, 2008 • BenQ M310 Wireless Mini Optical Mouse

0helpful

1answer

Laptop mouse

Go to Start --> Control Panel --> Mouse.
Click on the Pointer Options tab and adjust the slider for the pointer speed.

Regards,
Javabytes

Nov 16, 2007 • HP Compaq Presario V2000 Notebook

Question 2

Anonymous

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Posted on May 20, 2011

Anonymous

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Joined: May 04, 2011

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Hello,

Press and hold the power button for 5-10 seconds and this should shut down the computer. If not, you may want to switch the power supply on the back of the computer to off to shut the computer down.

Regards,
G33k

2 more comments
Anonymous May 20, 2011

my problem hasnt been solved, I cant log in because the pointer has ceased.
Anonymous May 20, 2011

Turn the computer off, remove the mouse and replug it back in. Turn on the computer and see if the mouse works. If not, try using a different mouse or use the mouse on a different computer. If the mouse does not work on another computer then we know the mouse is bad. If it does then we narrowed the problem down to the computer.
Anonymous May 20, 2011

Well it sounds like the computer is just freezing up..What did you do before the problem started? Did you install any software? If so, you can boot into safe mode and do a system restore to a point before the problem started. To do this, as the computer is booting keep pressing the F8 key and you should get a menu. In this menu, choose Safe mode with Network. Go to Start > Programs > Accessories > System Tools and choose System Restore. Depending on your version of windows system restore could be under Administrative tools and not accessories.
Anonymous May 20, 2011

my pleasure and if you can rate my solution!

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Related Topics:

Hi, my hp compaq cn8230 has ceased! I cannot log in because the pointer will not respond even when I plug in a wired mouse. When I press the power button again I get the msg "windows is shutting down" but it freezes. Please tell me there is an easy solution

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Anonymous

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Computer will not respond to any commands

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Related Topics:

Hi, my hp compaq cn8230 has ceased! I cannot log in because the pointer will not respond even when I plug in a wired mouse. When I press the power button again I get the msg "windows is shutting down" but it freezes. Please tell me there is an easy solution

1 Answer

Anonymous

Add Your Answer

Attachments: Added items

Related Questions:

Frozen pointer on my laptop , carnt even log in

My compaq presario v2000 built in mouse is not moving while the external mouse is working what do I do to fix this problem

Although mouse pointer is working, left & right click is working intermittently

I have a Compaq Presario C554us. I use a mouse. Because i have ms, my hands tend to try to rest on the machine when I type. Is there a quick way to turn the mousepad off and on? The cursor is...

Cursor runs all over the screen w/o moving hp wireless mouse

Pointer locks up on the desk top after a power outage

Alps pointing device software

Computer will not respond to any commands

It's not working right....

Laptop mouse

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Computers & Internet

Frozen pointer on my laptop , carnt even log in

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