Question about Panasonic KX-T7630 Corded Phone

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I have two issues with my voicemail First the message button on the phone seems to be linked to the wrong extension all of a sudden and does not access my vm. So I now hit intercom 165 then my password which takes me into a vm and tells me i have no new voicemails, however my light is on identifying that i have a message all the time. please help! thank you

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  • Panasonic Master
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Actually you have only one issue, the second is that you've posted this under a 7630 phone. If you really have a 76xx phone, press MESSAGE and look at the display. (don't pick up the handset).
Not only will it tell you where the message came from, it will let you CLEAR or ERASE the message by pressing the 3rd soft key. When all messages are cleared, the red light will go out.

Carl

Posted on May 20, 2011

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