We just purchased a GE side by side refrig (PSS26MSW) and the cube dispenser does not work. The ice is being made, it will just not come out the ice chute. The silver motor is rotating in the back of the freezer when you take the tray out but once you put it back in, it does not work...
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check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps
Problems not related. The first is most likely the fan, or possibly water dripping on to the fan and freezing, but usually the noise comes from the fan struggling to run. The cube problem could be as simple as the ice dispenser being put back in wrong. There is a metal lever under the ice tray that switches between crushed and cubed. Make sure it is seated properly.
Cory, you sound like you have a bad water valve as well as a bad control board for your dispensor. If you've had any storms in your area in the past 4 - 6 weeks, it's very possible that the storm took both parts out.
We have parts for GE as well as mots other major brands, so please give us a call with your complete model number and we will get your parts out to you right away!
We hope this solves your problem and we look forward to being able to assist you with future issues.
You have a solenoid switch which switches the dispenser back
and forth from crushed to cube. It could be stuck or not working or the parts
connecting it could be disconnected or broken. You will have to observe to see
if any parts are moving and if any noise is coming from the solenoid
remove the ice cube tray assy, remove all the ice, save the cubes, wash the assy with warm water dry the assy, be sure the lever in the rear of this ice cube assy is moving and spring loaded, move the lever and it should snap back and return if so you know the unit is ok(the cube assy), now with the assy still out of the freezer close the freezer door and select crushed ice and push the pad where the glass normally hit to activate the ice cubes,if the operates and you here a thump and snap and hum most likely your ok,if not you could have a defective auger motor assy,but if you here all the sounds as decribed oped the freezer door and select cubed ice push actuator on despensor door with the freezer door closed, reopen and install the ice cube assy tray bucket assy,push it in firmley, and try it with some ice in the bucket you should be fine,if not replace auger motor assy..
This is just anecdotal here, but one repair guy who came out and thawed a frozen line into the icemaker told us the fridge required near-full line pressure 90- or 70- or whatever that is, in order for the ice maker to work. This was a licensed repair guy. We were feeding it with an RO, which only pumped it in at 17 or 20 psi (or whatever the unit is) which he informed us was inadequate. However, after he thawed things out and we changed out the inline carbon filter in the fridge, everything was hunky dory for a couple of years. About a year back, the icemaking stopped, and changing out the carbon filters in the fridge AND in the RO system did the trick.
Now we have a different problem. Things aren't getting or staying cold, especially the fridge. I opened the housing in the back of the fridge, defrosted the extensive ice accumulated around the refridgerant coils, and everything ran great for a couple of days. Now we're back in the global warming pattern: steadily rising temperatures and thawing. I'm not feeling too happy about Jenn-Air these days.