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My acer aspire 6930g. I turn on wireless network and it says "connection status unknown- The dependency service or group failed to start" i bring up device manager and it says "device functioning properly" but i bring up intel PROset/wireless manual diagnostic run the tests and the hardware test says "failed" and the summary says "the wireless adapter is disabled or uninstalled" Why can't i connect to a network and go online? p.s. i have already tried downloading and updating the drivers on the network card.

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Most probable cause is that your Wireless adapter is disabled!!!

Navigate to your wireless network card properties and be sure it is enabled.(Win 7)

Start-> Control Panel-> Network and Internet (or network and sharing)-> Network Options > Manage Network Connections
Then select your wireless NIC and right click on it, then make sure it is enabled.

Hope it helps.

Posted on May 20, 2011

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Posted on Jan 02, 2017

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