Question about Audio Players & Recorders

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I downloaded mp3 to my device but now it's not opening and when I connect to my computer there is no driver that reconize my device and it's only Loading... But it did work fine when I got it 2 weeks ago! I tried to do a Reset but still not working. Where can I find the driver for this device ?

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  • Johanne Frechette May 20, 2011

    it's a Trio T2800 and yes it may be corrupted because I had to reinstall my Kaspersky anti virus the last time I downloaded. Tks.

  • Johanne Frechette May 21, 2011

    Hi, I don't know how to format my player since my PC does not reconize it. When I plug it to my PC it opens and it says loading... and I'm unable to scan it since it is not reconized by my PC! Even if I try to do a Reset it still do not work!!! please tell me what to do next. Tks.

  • Johanne Frechette May 26, 2011

    Please tell me how to format the device since it is not reconized by the PC and even if I do a reset it will not function. Tks.



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First of all what is the name of the device? you can find the device driver on the manufacturers website. If you have connected the device to your PC before then you dont need the driver installed again. There is a probability that the firmware on the mp3 player has gotten corrupt due to a virus or some part of the firmware being deleted. First i need to know the product make to enable me profer a solution.
Hope this solution has been helpful?

Posted on May 20, 2011

  • Rockme
    Rockme May 20, 2011

    What you have to do is scan the device for viruses and then format the unit on its own without the PC this will delete all the songs on it but after this the unit should function fine when you put in fresh mp3's into it.



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No drivers are required to connect the Walkman to a Computer. Please make sure that the USB ports to which the Walkman is being connected is properly functioning. Next, press and hold the Reset button on the Walkman for 30 seconds.

Then, connect the Walkman to the Computer and check if it's being recognized. If not then open Device Manager window then check if there is any exclamation mark visible under any category specifially under "portable devices" or "Disk drives" category. If there is any exclamation mark visible beside any devices under any category, please right click on it and click Uninstall. After uninstalling all the devices with exclamation mark, please restart the Computer. After restarting the Computer with the Walkman should be recognized by the Computer.

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check if your usb cord if defective.

To check if the mp3 is recognized by the computer go to device manager in the compuer properties.

Go to device manager go to hardware tab and search for new hardware, if you see a question mark in the usb port it means that the computer cant recognize it and you may need a driver. Some mp3 have cd installer of its software. Install it in your computer. and try if the computer can recognize it.

also check if your usb port is working properly...

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