Question about Audio Players & Recorders

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I downloaded mp3 to my device but now it's not opening and when I connect to my computer there is no driver that reconize my device and it's only Loading... But it did work fine when I got it 2 weeks ago! I tried to do a Reset but still not working. Where can I find the driver for this device ?

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  • Johanne Frechette May 20, 2011

    it's a Trio T2800 and yes it may be corrupted because I had to reinstall my Kaspersky anti virus the last time I downloaded. Tks.

  • Johanne Frechette May 21, 2011

    Hi, I don't know how to format my player since my PC does not reconize it. When I plug it to my PC it opens and it says loading... and I'm unable to scan it since it is not reconized by my PC! Even if I try to do a Reset it still do not work!!! please tell me what to do next. Tks.

  • Johanne Frechette May 26, 2011

    Please tell me how to format the device since it is not reconized by the PC and even if I do a reset it will not function. Tks.

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  • Master
  • 2,047 Answers

First of all what is the name of the device? you can find the device driver on the manufacturers website. If you have connected the device to your PC before then you dont need the driver installed again. There is a probability that the firmware on the mp3 player has gotten corrupt due to a virus or some part of the firmware being deleted. First i need to know the product make to enable me profer a solution.
Hope this solution has been helpful?

Posted on May 20, 2011

  • Rockme
    Rockme May 20, 2011

    What you have to do is scan the device for viruses and then format the unit on its own without the PC this will delete all the songs on it but after this the unit should function fine when you put in fresh mp3's into it.

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