Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Tips for a great answer:
Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can
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