Question about SanDisk Sansa Clip MP3 Player

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No update service available when trying to update sansa clip+ driver via sansa updater software

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  • 178 Answers

Make sure that your firewall is'nt blocking the updater software, please contact software company of the firewall on how to configurate it.
Note when you did'nt install a firewall, windows will activate windows firwall on default.

Posted on May 22, 2011

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Hi Joe, can you please help me. I have no clue how to use my sandisc clip 2mg player. I tried but the songs do not play, keep locking and I wanted to delete and start over. Please can you help me? Thanks,...


THE LINK Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates+
Recovery
Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic go to /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa

Nov 05, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My sand disk sansa mp4 keeps on freezing on the music play all the time and the computer cannot read it


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Have a nice day....

Feb 19, 2011 | SanDisk Sansa e260 MP3 Player

2 Answers

My player got hanged.and its not functioning? what probably the cause and how can i deal with it? it cannot be turned off..the menus are not functioning


Hi,you need to rest your mp3 player...

How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings
How to Reset a Sansa Clip
The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings

You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.


You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip mp3 when switching on show the following message "not enough space for music DB please free 30Mb"


You don't mention what type of PC you manage your clip on .. but if it is a MAC

Plug the Clip in via USB

Click on the Sansa Clip listing on the left
- Not the disk itself, the DEVICE.
Click the 'Partition' tab
Under Volume Scheme, choose '1 Partition'
Click the 'Options...' button
Choose 'Master Boot Record', then click ok
Click the drop down next to 'Format:' and choose "MS-DOS (FAT)"
Click Apply
(Thanks to Pardsbane over at the anythingbutipod forum)

When this is complete, you can eject the disk if needed, and your clip should be back to normal.
You will probaly lose all music files when you do this.. but at least you will have your Clip back to a functioning device

If you have a Windows based PC
I suggest you first have the Sansa Updater installed or become familiar with how to manually update
Plug in the Clip via USB
Go to My computer
Delete one of the music files within the Music Folder
Close all
Test the clip
If this doesn't fix it..

You should reformat the drive
You will lose ALL music audio books stored on the drive
In My Computer Right Clik on the Sansa
Clik Format
Clik OK
When Complete run the Updater
Now try to place a album or song via WMP on the Clip
Test the clip before putting more music on it

Hope this helps

Feb 10, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My computer does not recognize my sansa clip


font.f1 {font: 12.0px Times} Hello and thanks for contacting FixYa Technical Support.

Anytime there is an issue where your Sansa clip is not recognized by your computer, run the firmware update for your version of Operating system (Windows, Mac or Linux)

Firmware is software for the hardware itself, so if there is a case, where the hardware connecting via a USB port like your Sansa clip is not recognizing, going to the manufacturer's website and updating the firmware for their specific product you purchased, is a step in the right direction.

For your benefit, I have provided the link to the Sansa Support page, where you can download and install the most current firmware update for your Sansa Clip.
Download Sansa Firmware Updater

Also, for regular operation of your Sansa clip, make sure you are following these steps for use of this device:
---------------------------------------------------------------------------------------------------------
  1. Turn on the Clip
  2. Put the device in Hold (move Hold button until orange is showing)
  3. Press and hold the Center Button
  4. Plug the mini-USB connector into the device (be sure the USB is plugged into the computer)
  5. Wait for the Clip drive to mount
  6. Follow instructions below and drag files to the Clip drive
---------------------------------------------------------------------------------------------------------

Let me know if this helps.

Regards,

-Mactechtrainer

Apr 28, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Its just frozen


Hi there,

Well first of all you can try the following steps -
1. Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
2. Go to the Sansa website and download the "Sansa Firmware Updater."
3. Select "Run" when the updater installs. (Installation will take less than two minutes.)
4. Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
5. Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Good Luck!!

Thanks

Apr 15, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Unable to update firmware on sansa clip+


Hello,

Next link refers to the Sansa Firmware Updater, you tried to use for
updating:
http://kb.sandisk.com/app/answers/detail/a_id/300/kw/update/r_id/101834
The updater download link:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
NOTE: Administrative access is needed on your PC to run the Sansa Firmware Updater

NOT supported:
MAC & Linux
When running MAC or Linux instead of a Windows based computer, the updater will not work.


Checking the answers page for information support, see the page:
http://kb.sandisk.com/app/answers/detail/a_id/4303/kw/update/p/555%2C1727/r_id/101834
Sandisk comes with next results:

For the Sansa Clip there are updates available:
- Clip Firmware Update (latest version 01.01.32 & 02.01.32)
Sandisk Forums page:
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=15109

For the Sansa Clip+ there are no updates:
- Clip+ Firmware Update (not available yet)

Sansa Clip+ user manual:
http://mp3support.sandisk.com/downloads/um/clip+-en-um.pdf

Nov 21, 2009 | Audio Players & Recorders

1 Answer

Sansa mp3 player freezes up halfway through refreshing data.


I would try updating your device firmware,,, you can do this via the Sandisk software located below!

http://mp3support.sandisk.com/sansa/Installer/1083/SansaUpdaterInstall.exe

Nov 06, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip installation


What you need to do is update your Windows Media Player. I believe it has to be WMP10 and higher. Let me know if that works. Oh and you also need at least Windows XP Service Pack 2. so update your windows software

Nov 08, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip mp3 player driver 2GB


The drivers and all software is available from Sandisk's website.

Oct 23, 2008 | SanDisk Sansa Clip MP3 Player

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