Question about Altec Lansing VS2421 - 2.1 speakers with SFX technology, headphone jack and built-in microphone

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I can't hear my recording. I can;t be heard by the other person on skype

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Open skype go to tools from the drop down list select options scroll to audio settings
you can make a free test call before you try to make a call
make sure the microphone is using the same as your computers audio
you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment also
click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings
Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call
also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick also
select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or
select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it

Posted on May 20, 2011

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1 Answer

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You need to check your audio (sometimes called Sound on some systems) settings (under control panel on Windows or Settings on Mac).

Under input (or sometimes called sound recording), make sure the headset you are using is selected.

You might also try using the headset with another program to see if it will record your voice. (Audacity is free http://audacity.sourceforge.net/. You can download it and try recording on it.)

If it still doesn't work, here is a page on Skype that has a Microsoft tool you can try - https://support.skype.com/en/faq/FA897/why-can-t-the-other-person-hear-me

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These instructions are for Skype 4.2 for Windows or below. Before continuing, we strongly recommend that you upgrade to the latest version. For Skype 5.0 and above, refer to these instructions. If you're not sure which version of Skype you're using, it's easy to find out.
If the person you are talking to in a Skype-to-Skype call cannot hear you there are a number of steps you can take in order to help you set up your system correctly so that others can hear you.

Try calling Echo123. If you can hear your own recorded voice then your playback device (headphones, speakers, etc) and microphone are set up correctly and the problem might stem from low internet bandwidth, or that the person you are calling has not set up their sound devices properly.
If you cannot hear your own voice in Echo123 check that your microphone is on.

Test Echo123 again to see if the microphone now works..


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If none of these steps work you might need to adjust your computers sound setup. Have a look at our Sounds Setup Guide.

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