The red light stays on. the heads have been cleaned . It won't even print a test sheet. computer says printer error.

Try it.......

Remove the print head and soak it for three 5-minute cycles in hot (~170 F) distilled water about 3/4 inch deep with continuous mild agitation. The first soak quickly turn the water black, the second end with the water a dark grey color. The hot distilled water dissolved the dried ink in the small ink passages from the cartridges to the ink ejection part of the print head.
Carefully dry the print head as per instructions, clean the electrical contacts on the printer, and placed the print head and the ink cartridges in the printer.Turn off the printer, then unplugged it for one minute.Then turn it on...and print an alignment sheet...

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Clean the print head, the head might be clogged up canon bci24

Hi w0rtm,

To correct this issue you need to clean the print head. Please follow the steps below.

1. Press the "Power" button to turn the printer on. Wait for the printer to fall silent, indicating it has finished all of its warm up.

2. Load letter size plain paper in the printer's input tray if none is present. Hold down the "Resume" button until the printer's power light flashes once, and then let go of the "Resume" button.

3. Wait for the printer's power light to stop flashing, indicating the printer has finished cleaning the print head. Print a nozzle check sheet by holding down the printer's "Resume" button until the power light flashes twice.

4. Examine the nozzle check printout, looking for missing or broken lines in any of the sections. If you see problems with the printout, run the printer's cleaning program again and then print another nozzle check pattern.

If this does not work, please try these.

1. Turn on the printer.

2. Click the "Start" button in the lower-left corner of your computer's desktop. Click "Control Panel." Choose "Printers and other Hardware." Select "Printers and Faxes."

3. Double-click the "Canon i550" icon. Click "File" in the main menu, scroll down and click "Printing Preferences." Hit the "Maintenance" tab.

4. Click the "Cleaning" button. Select "All colors" to be cleaned and click "Execute."

5. Click the "OK" button.

6. Print a sample page and examine whether the quality has improved.

7. If the quality has not improved, repeat Steps 2 and 3. Click the "Deep Cleaning" button this time. Select "All colors" to be cleaned and click "Execute." Click the "OK" button.

If still encountering the same issue, please uninstall and reinstall the unit's driver.

Hope it helps.

Thank you for using FixYa.

First: you need both ink cartridges for the printer to function properly.

Second: You may have a bad printhead, do the following:

Clean the print head then print a demo sheet.

1. Verify that inkjet paper is loaded in the paper trays.
2. On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
3. From the Help menu, select Maintenance, then select Print head Cleaning. The On/Off light flashes green during the cleaning procedure.
4. When the On/Off light glows a steady green, press Photo and Copy simultaneously to print a demo sheet.

If the Demo print is bad- IE: no black, blurry print etc., then you may need to replace the print head:
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf

Contact Kodak:
All-in-One Printer Phone Support Live telephone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight, Eastern Time, 7 days a week. The expected wait time for phone support is 15 minutes.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

It's possible magenta ink to be finished, or the print head is dirty and it has dry ink on it. You must clean it with hot water. You must use the printer from time to time to avoid to dry the ink cartridge or print head.

Follow these steps:

1. Load a few sheets of plain paper in the sheet feeder.
Turn off your printer.
Hold down the paper button as you press the power button to turn the printer back on. Hold down both buttons until the power light begins to flash, then release the buttons.

The printer prints its test page, which includes a nozzle check. Does the paper print out without any gaps or with gaps? If there are do this:

2. Load a few sheets of plain paper in the sheet feeder.
Make sure the printer is on and the ink light is off.
Right-click the printer icon in the bottom right corner of your screen (the taskbar) and select Head Cleaning.

Follow the on-screen instructions to start the cleaning cycle, which lasts about 1 minute. The power light flashes throughout the cleaning cycle and stays on green when the cycle is finished.

Caution:
Never turn off the printer during a cleaning cycle or you may damage it.

When the power light stops flashing and remains on, you can check to see if the nozzles are clean. Click Print Nozzle Check Pattern and click Print. Check the printed nozzle check pattern to see if there are gaps in the lines.

If there are no gaps, click Finish.

If there are gaps or the pattern is faint, click Clean to clean the print head again.
You may need to clean the print head up to 4 times. You can also turn off the printer and wait at least 6 hours. Then try printing again.

If this doesn't work then double check that you have the toner cartridges in correctly. If you do then your print head is broken and/or burned out and it's best to just replace the printer. Fixing it would cost more than the printer itself

Try running a few cleanings on the color.

Press the ink button and select cleaning,, do about five cleanings. Print the ink quality test page (from the ink button as well) and see the quality if it improved.

If it still doesnt print its possible the ink is clogged and may need servicing to replace the printer head

test the printer first, so that we can isolate the issue. print a nozzle check to eliminate the possibility that the nozzles are clogged by dried inks. if nozzle check prints blank page or it printedr but w/ gaps or breaks, do head cleaning

Check the Print Head Nozzles: 1. Load a few sheets of plain paper in the sheet feeder. 2. Turn off the Epson Stylus CX4400 Series. 3. Hold down the Stop button as you press the On button to turn the Epson Stylus CX4400 Series back on. Hold down both buttons until the On light begins to flash, then release the buttons. 4. Check the nozzle check pattern that prints to see if there are gaps in the lines. 5. If there are no gaps, the print head is clean and you can continue printing. If there are gaps or the pattern is faint, clean the print head. Clean the Print Head Nozzles: 1. Load a few sheets of plain paper in the sheet feeder. 2. Hold down the Stop button for at least 4 seconds to start the cleaning cycle, which lasts around 1 minute. The On light flashes throughout the cleaning cycle and stays on green when the cycle is finished. Caution:
Never turn off the Epson Stylus CX4400 Series during a cleaning cycle or you may damage it. 3. Run a nozzle check to confirm that the print head is clean. You may need to clean the print head up to 2 times. You can also turn the Epson Stylus CX4400 Series off and wait at least 6 hours. Then try printing again.

Open the kodak all in one home center on your desktop and click on [?] on top most right hand side. choose maintenance under general links and choose printhead cleaning. if this does not solve the issue, call kodak @ 1800 421 6699 and they will replace the printhead for you free of cost..

Try this link

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11996&kbpage=yes

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11996&kbpage=yes

I hope it helps!!!