Question about LaCie 2TB MINIMUS HD USB 30 301967 USB 20 Hard Drive

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Hi My hard drive lacie minimus super speed usb 3.0 1Tb is recognized by windows 7 then after a few minutes it disconnects. Donato

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If your computer or laptop has a problem detecting a USBhard drive or a USB device, and another computer can detect it, then theproblem could be a RF interference problem. Try using an USB cable that is a shielded USB cable (ie. AnUSB cable that has a clear plastic covering and you can see a metallic weavewhich covers the wires) OR a USB cable that has a Ferrite core attached to theUSB cable (the ferrite core is a cylindrical object approximately 30mm long X15mm diameter and it is attached to the USB cable near the connector).

Posted on May 20, 2011

  • maria May 16, 2013

    well my laptop detects the hard drive and so does another but it still just says 1,99tb of 1,99tb(picture). i'll try to find some shielded usb cable . thanks :)

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Hello roblau99:
First lets try this. Shutdown your laptop and reboot. Once your up and running, plug in your portable hard drive. You might try a different USB port. If windows doesn't let you know its there then you need to look for it by going into your administration tools menu. Of course this depends on what version of windows your are running, if it is windows.
Maybe you can answer this? Have you been disconnecting that hard drive without telling windows you are going to disconnect it first? If the answer is yes you may have corrupted that drive which is why windows is not recognizing it.
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Power up the drive and put your ear next to it. Listen for the internal disk to speed up and then click (which means it's ready). At this point you should have a solid blue LED on the enclosure.

If not, either the disk is bad, the enclosure's controller is bad, or the external power brick is bad (put your ear next to the power brick and if you hear a faint clicking sound, the power brick is bad and you can order a new one from LaCie for about $16.00.

You rate will be much appreciated!

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When you plug it in, wait a few minutes and the computer should indicate that it has recognized it. (sometimes this does not happen) In any case, after a few minutes, open My Computer (Computer, in Windows 7) (sometimes referred to as Explorer- NOT to be confused with Windows Explorer which is an internet browser). You should see a list of recognized drives including your external hard drive. Doubler click on it and you should be able to see your files.

If it doesn't show in Explorer, the computer might be trying to assign a drive letter to it that is already taken. To fix that, go to Control panel, Administrator Tools, Computer management, Disk Management. You should see your external drive listed and you can assign an unused drive designation to it there. You should then be able to go back to Explorer and see it. You might have to refresh the Explorer screen.

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Also check out: http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

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