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The picture mode on my tv is stuck to wide. When I try accessing this feature through the remote's "p-mode" or "p-size" buttons it gives me an message on the screen that says "not available." I've also tried accessing this feature through the menu on the remote and on the side of the tv but I still keep getting this same error message. I tried reading through the manuel, but there is nothing under the troubleshooting area that helps or addresses this issue. Is there a way to reset the tv to its original factory settings? Please help!

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  • 3 more comments 
  • gomezadan May 20, 2011

    Thanks, I appreciate your assistance. My cable box is a Scientific Atlanta "Explorer 8240HDC."

  • gomezadan May 21, 2011

    Hey bro, I got it. I played around with the cable box as you had mentioned and got it to start working again. Thanks again for your help, I appreciate it. Take care and say hello to all of the pretty girls for me back in India. Take care.

  • gomezadan May 21, 2011

    This tech was accurate and helped me get my television back in order. Great job and thanks again!

  • gomezadan May 21, 2011

    This tech was accurate and helped me get my television back in order. Great job and thanks again!

  • gomezadan May 21, 2011

    This tech was accurate and helped me get my television back in order. Thanks again, it is very much appreciated.

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  • 4,889 Answers

If it says "not available" then you have to try the settings of the input source such as a cable box or something. Chnage the aspect ratio to 16:9 . If you can get me the model number of the box I will see if I can get your precise instructions.

Posted on May 20, 2011

  • eagle338
    eagle338 May 20, 2011

    Ok got it. I am about to log off though as its 3Am in the morning here. I will get back to you first thing in the morning

  • eagle338
    eagle338 May 21, 2011

    Glad to hear that amigo. Thanks for using Fixya!

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