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USB modem device driver software is not successfully installed on my Laptop for windows7.

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Right click on your my computer and then click on manage
then open device manager from left panel in the opened window
then list of all the hardware will open
be sure you have connected your USB modem already
check your hardware in the list of all hardware.
if its not properly installed then an exclamation mark will be in front of that driver.
right click on that driver then click on update driver software.
complete this procedure

Posted on May 20, 2011

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* Download & install the Motorola USB Drivers

* Search for file 'motccgp.inf' at C:\Windows\System32\DriverStore\FileRepository,
mine is in a folder named motccgp.inf_x86_neutral_181385012a0af6ec

* Open motccgp.inf with MS Notepad, scroll down to:

[Motorola]
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* Paste the code one line below &#xUS;BMOTCCGP% = MOTCCGP, USB\VID_22B8&PID_3804.

It should look like this:

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&#xUS;BMOTCCGP% = MOTCCGP, USB\VID_22B8&PID_4061&REV_0001
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* Exit & save motccgp.inf

* Open Device Manager, plug in your phone’s USB, quickly double-click the ‘Unknown’ device (mine disappears in 2 seconds)

* Click ‘Update Driver’ > Click ‘Browse my computer for driver software’> Click ‘Browse’

* Locate the folder that motccgp.inf resides in at C:\Windows\System32\DriverStore\FileRepository, click ‘Next’, the drivers should install

* Unplug your phone’s USB and then plug it back in

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To attempt another Motorola model phone or a W376g that may have a different USB\VID code, try this:

* Open Device Manager, plug in your phone’s USB, quickly double-click the ‘Unknown’ device

* Click the ‘Details’ tab, under the “Property’ heading, click the menu

* Click ‘Hardware IDs, copy or write down the USB\VID codes for your phone

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