Question about OfficeMax 0M96431 Shredder

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Shred care paper shredder model# tq81b . stripped gear inside shredder,where can i find?

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Parts for most small (under desk or personal) shredders are virtually non-existent as it isn't worth it to the manufacturer. They'd rather just replace the unit if it's under warranty or have you buy a new one. For larger units it is possible to get parts but not easy. Fellowes is about the best for that. Older units - not so easy. I have older unit parts for Fellowes shredders.

Posted on Apr 10, 2017

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Hi,
Many people come here looking for parts for their shredders...
The bottom line is that there are no parts available for most shredders, unless they are high end commercial shredders. They are made to be disposable....

Sorry but parts are not available...

heatman101

Posted on May 20, 2011

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Posted on Jan 02, 2017

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2 Answers

Fix paper shredder


The problem is usually shattered plastic gears inside if the motor works but the shredder blades don't. My shredder has two shredded cogs. Getting replacements is not easy. The companies that sell these types of cogs, don't want to sell singly. If they were 10 bucks each, it is cheaper than buying a new shredder. There are YouTube videos on how to repair them with metal strips or epoxy adhesive.

Fellowes is a good make, so contact them direct.
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Authorized Service Dealers Fellowes

Feb 20, 2016 | Fellowes Office Equipment & Supplies

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My shredder is not shredding.


quite likely the gears have stripped off as most are plastic .

May 18, 2015 | Intimus Kobra 240 S4 Strip Cut Shredder

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My shredder has the sound like it is working, but it is not shredding.


From your description, it sounds like when you insert the paper the motor turns on, but the paper is not pulled into the shredder, indicating the two shredder cylinders are not turning. The most likely cause of this is a stripped (missing teeth) main nylon gear. These can be replaced but require some effort.

Apr 17, 2014 | Royal Office Equipment & Supplies

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I have a privay Guard model PS-029/MB and I have a brocken plastic gear, can I find this part online?


I have the same problem. The gear that the motor drive shaft touches has been shredded to pieces. when contacting the second gear.

Feb 02, 2011 | Techko Identity Guard 6-Sheet Strip Cut...

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Shredder is not jammed but will not shred paper


Question would be "does it run"??? If it runs then do the cutting shafts turn??? If the shafts dont turn probably stripped gear inside...open it up and give Royal a call at 1-800-524-0799 for parts assistance.

Jul 04, 2010 | Office Equipment & Supplies

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When I put paper to shred ,all I get is motor noise but no shred


You probably have a stripped drive gear. let me know what brand shredder you have.

May 14, 2010 | Office Equipment & Supplies

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Shredder motor runs but won't shred paper. No


If the motor is running do the cutting shafts turn??? if not then unplug and open up the top to see if any gears are broken/stripped; give Royal a call at 1-800-524-0799 for parts and prices once you've located the problem.

Oct 23, 2009 | Royal VF1000MX Shredder

1 Answer

Paper stuck in the Fellows Paper Shredder


  1. Remove Shredder from paper catcher bin
  2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
  3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
  4. Remove motor gear cover (approx. 4 screws)
  5. Separate shedder main drive gear from motor step up gear by pulling gear out
  6. Turn shredder mechanism up side down to access the cutting blades
  7. Use an adjustable wrench to turn the main drive gear to see stuck paper
  8. Use a needle noise pliers to remove paper shreds
  9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
  10. Reassembly before testing shredder
  11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

Feb 09, 2009 | Fellowes DM8C Cross-Cut Shredder

1 Answer

Shredding no more


if the unit is pulling paper thru but not shredding your cutters have separated for some reason. If not pulling paper thru but machine is running you probally have a broken gear causing cutters to no longer turn you may hear a clunking or grinding noise or gear may be stripped if shredder sounds like it is spinning freely. Contact manufacturer for parts availability.

Nov 26, 2007 | Royal CIA 12X Shredder

1 Answer

Shredding stops after 2 or 3 inches


If you have a strip cut machine it may be a problem with the gears. if it is not a strip cut it may be overheating due to not being oiled. First check with your manual to make sure you are not exceeding your duty cycle some machines only have a 2min on and 10 min off cycle,

Oct 20, 2007 | Fellowes P70CM Shredder

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