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Hi My mums Echostar T101FTA had to retune last week changed channel then lost sound. re tuned again channels have also retuned to different numbers. changed batteries in remote whilst doing so box went into standby and then came back on before replacing batteries with the sound ok again any ideas as to why

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  • Anonymous Sep 04, 2008

    Mine has been retuned at least a dozen times recently and the first channel number is 005 and the rest are all over the place

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How to retune freeview tv


You need to do a Full Factory Reset tuning rather than just a rescan.

Rescan simply looks at the place holders where the old channels were stored and refreshes them. A Factory Reset (A.K.A. Shipping Condition) wipes the channel memories and starts again fresh.

Sep 07, 2014 | Sony BRAVIA Televison & Video

1 Answer

JVC LT22HD32J DIGITAL TV WONT HOLD CHANNELS AFTER RETUNE


It's October 2012 and I have a problem with my exact same model of JVC TV which has worked fine since i bought it in January. In fact it has worked the best out of the four that we have in the house working off the same aerial until 4 days ago. I tried retuneing and then the problem expanded to more channels. I tried to reset to factory options and then do a retune but lost all the channels. I have again reset and retuned and I'm back with channels that I can only tune into for between 4 and 15 seconds before the screen goes blank. None of the other televisions are affected. Digital UK website show no works to transmitters in our area and JVC are impossible to contact. Their site sends one around in circles in a most frustrating and unhelpful way. I will not be buying JVC again. Any help offered would be gratefully accepted!

Apr 14, 2012 | Televison & Video

1 Answer

How to retrieve lost channels on digital tv


To restore missing channels, you need to retune your digital receiver (box or TV).

The retuning process runs a scan and finds all the available channels. Your box may have an Add New Channels option that you can use, but this may not pick up other changes such as channels being moved to a different multiplex or removed altogether.
How to retune
  1. Switch on your digital box and/or TV.
  2. Press Menu on the remote control.
  3. Select the Setup or Installation option.
  4. Select the 'First time installation' option (sometimes called 'Factory reset', 'Full retune' or 'Default settings').
  5. Press OK if your equipment asks if you want to delete all your channels. Don't worry, this is normal.
  6. If you are prompted for a code, try 0000 or 1234.
  7. Channels will be automatically installed. This may take a few minutes and your equipment may shut down and restart.
  8. After retuning, you will have to redo your Favourites list and other settings. If you retune a digital TV recorder, you also should reset future recordings.

Feb 27, 2012 | Toshiba Televison & Video

2 Answers

Bbc1 bbc2 have been deleted after retune why


When TV channels are moved from one frequency to another frequency that was previously used by a different channel (sorry, but there's no simple way of saying that !) as has happened recently in th UK, some digital TVs and digiboxes struggle to sort the channel list out properly and channels can go missing as you describe.

If your equipment has the option to delete all currently stored channels (normally in the tuning menu options) then do so and then do a full re-tune.
Sometimes, this solves the problem as the equipment is no longer aware of any previous use of a frequency and just loads every channel it finds.

If this doesnt work, or your equipment doesnt have the option, then there is normally the option soemwhere in the menus to retore the item to "factory defaults/configuration". This will clear all previously stored channels and after a full re-tune your missing chanels should be there. However, any other configuration changes you previously made, e.g picture size, output type (RGB/NSCT/etc), etc will be lost and you'll need to set these again.

NB. some regions of the country have lost some channels temporarily now until after the switch over programme completes at the end of 2012. If you visit the Freeview website, this will tell you if your area is affected.

Nov 08, 2009 | Panasonic TX-28DK2 TV

1 Answer

No BBC channels available after retuning Sony Trinitron TV


When TV channels are moved from one frequency to another frequency that was previously used by a different channel (sorry, but there's no simple way of saying that !) as has happened recently in th UK, some digital TVs and digiboxes struggle to sort the channel list out properly and channels can go missing as you describe.

If your equipment has the option to delete all currently stored channels (normally in the tuning menu options) then do so and then do a full re-tune.
Sometimes, this solves the problem as the equipment is no longer aware of any previous use of a frequency and just loads every channel it finds.

If this doesnt work, or your equipment doesnt have the option, then there is normally the option soemwhere in the menus to retore the item to "factory defaults/configuration". This will clear all previously stored channels and after a full re-tune your missing chanels should be there. However, any other configuration changes you previously made, e.g picture size, output type (RGB/NSCT/etc), etc will be lost and you'll need to set these again.

NB. some regions of the country have lost some channels temporarily now until after the switch over programme completes at the end of 2012. If you visit the Freeview website, this will tell you if your area is affected.

Nov 07, 2009 | Sony FD Trinitron WEGA KV-32FS120 32" TV

1 Answer

My PVR has retuned (DSO)to the wrong transmitter. I receive signals from the Winter Hill transmitter and live in SW Cumbria. My Humax 9200T has retuned ok but my older 8000T has retuned to a transmitter in...


Not a complete solution but after much fruitless fiddling through the menu I eventually found that the programmes were actually there but under different channel numbers.
I searched a long way down the LIST of channels (on remote) The BBC1 channel I want is now 800 BBC. Selecting 1 on the remote still brings up BBC Wales.
This applies to my Humax 8000T PVR - I can't comment on other makes of Freeview box.

Nov 05, 2009 | Televison & Video

1 Answer

Cannot get any digital channels since local digital switch over


The official line on this is that you should try and retune again, but there are some Panasonic models with similar model numbers to yours which have been specifically identified as having incompatibility problems with the Freeview retune.

However, your model is definitely not one which appears on the problem list, so it's worth checking that your aerial wasn't misaligned or damaged during the gales last weekend. In addition the Winter Hill transmitter is currently undergoing work until December which will significantly boost the digital signal and give it HDTV capability, so your box may have have been knocked out of kilter if the current digital service was temporarily operating at restricted capacity. Digital signals are by their nature much weaker than analogue tv and if you have a marginal aerial system which has been up for many years and which feeds a number of televisions in the house then it's definitely a good idea to see about upgrading your aerial system.

The difference in actual parts costs between a top spec aerial system and a poor one are surprisingly low, it's also easily possible with careful design and installation to get a better performance with poor parts than you can get with a poorly designed and installed system using top quality parts. One thing does hold true though: a well designed and installed system using poor parts will only last a few years before needing serious attention but a proper job can last up to thirty years.

If you're sure about your aerial system and retuning does not help, then you'll need to contact Panasonic directly. The first web address below will give you their contact number along with a list of Freeview boxes with known retune issues. A second web address which I've given takes you to an excellent Sheffield based tv aerial company which has an incredibly informative website.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

http://www.aerialsandtv.com/index.html#ATVinfo

I hope that you've found my answer to be helpful and ask only that you return the favour by rating my answer.


Oct 05, 2009 | Panasonic DMR-EX75EB-S DVD Recorder/HDD...

1 Answer

How do I retune my televison with the different channels using the remote control? I can't seem to do it.


The retuning process is as follows:

  1. Press the [i+] button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

Oct 01, 2009 | Sony RM-AV2500 LCD Touchscreen Remote...

1 Answer

When turning on the Sony KV-28DX20u TV I find that all the program settings have been lost. Have retuned the set but after turning off and on again these settings are again not saved.


The retuning process is as follows:

  1. Press the [i+] button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

Mar 28, 2009 | Sony KV-28DX20 28" TV

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