Question about Washing Machines
Welcome to FixYa.
Based on the info you provided in your post, it quite likely is the drive coupling that has broken...it is very common, that would indeed explain the noise appearing to be from the motor.
**Unplug the washer from it's source/the wall before performing any service to the unit...safety first**
To inspect the drive coupling to confirm it is broken or not, you can lean the washer back (careful of the hoses) to allow you to visually inspect it or remove the cabinet completely...it is fairly straight forward and can be done even by a novice "handyman/person"
Part number is 285753A and will look like this image....
I've attached a link here that will provide the part availability and clear instructions to replace the coupling but also help describe the removal of the cabinet or to just inspect everything thoroughly. Once there scroll to the bottom of the page.
Let me know how you make out or if you require further assistance and I'll be glad to help in any manner I can. Good luck.
Posted on May 20, 2011
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Posted on Jan 02, 2017
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