Question about Toshiba Qosmio G15 Notebook

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G15 I bought quosmio G15 on Ebay and it worked perfectly fine for the first few weeks. The guy who selled it to me sent me an extra RAM with it. I put it in and when I turned on the machine it made a blue screen and turned itself off. THe blue screen was for a very short time, so I couln't read anything there (and to be honest I was also doing other things and not really expecting this to happen) so I don't know what was on the screen. I took of the Ram and since then it's not operating properly = e.g. I double click on explorer and it creates another shortcut on the desktop, It can not launch the media center, it has problems with many applications. It gives me an error when launching the media center at the beginning. WHat would be the best thing to do?

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  • pkopecny Aug 19, 2008

    Thanks - it did work perfectly! Power of knowledge - i've been trying to fix it for the last 6 months! THANK YOU SOOOO MUCH!!!

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Apparently this was a bad memory chip, and it glitched the system. Start by doing a system restore, you may have to go back a couple of restore points to get it back, depending on the depth of the glitch. Th restore should cure it, but if it doesn't, then you will need to do a system repair with the operating system or recovery disc. A repair will definitely fix it, and you won't lose any data by do a repair. Do the restore and let me know.

Posted on Aug 14, 2008

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