Question about Brother DCP-7040 Laser Printer

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My printer says I must remove the drum unit and I've done! but yet close to the front of the printer and makes a strange sound and do not let me print

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Have you put a new drum unit in the printer?
If you have then make sure that the unit is fully pushed & locked into the printer. If not fully installed then clashing of gears will be the result. Make sure that the toner cartridge is correctly installed into the drum unit also.

Posted on May 20, 2011

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1 Answer

I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

1 Answer

Noisy printer


The printer or the drum/toner unit may cause the grinding or clicking noise.
  1. Power off the printer and open the front cover.
  2. Remove the drum/toner unit and close the front cover.
  3. Power the printer back on.
If the grinding or clicking noise dose not occur when the drum/toner unit is removed from the printer, then the drum/toner unit is the cause of the noise. Install a brand new drum unit and/or toner cartridge may be necessary to stop the noise.

Still having Problem Then follow Us For

Brother Printer Support

Feb 25, 2014 | Brother DCP Office Equipment & Supplies

1 Answer

Brother HL-2140 laser printer, where is the toner located


The toner cartridge is inside the printer's drum unit. To change the toner, make sure that the printer is on and then open the front cover by pulling it down. Then pull the drum and toner cartridge assembly out of the printer. (Take care not to touch the electrodes on the sides of the drum.) Push down on the green lever (on the left side of the drum unit). Then you can remove the toner cartridge from the drum unit.

Open your new toner cartridge and then shake it gently and remove the protective cover. Put the new cartridge into the drum unit and push down until it clicks (the green lever should come up automatically). Slide the green tab along the corona wire back and forth several times. (Return it to the home position when done).

Then return the drum and toner assembly to the printer and close the front cover. Wait until the Ready light is lit before turning off the printer or reopening the front cover.

For pictures of the HL-2140 drum and toner assembly (and the toner replacement procedure), see page 60 and subsequent pages of the manual here: http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002308/cv_hl2140_usaeng_usr_d.pdf .

I hope this helps.

Cindy Wells

Dec 26, 2011 | Office Equipment & Supplies

1 Answer

Model MFC 8480 DN is giving a drum error message. HELP! Is there an online users manual available?


Yes, the manual is available from Brother. See http://www.brother-usa.com/manuals/default.aspx?ProductID=mfc8480dn&ProductGroupID=5 and then look at the results for all of the manuals. The direct link to the User's Guide is http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_8480DN_8680DN_8690DW_8890DW_EN_4865.PDF .

A drum error could mean that the corona wire on the drum needs cleaning or that the drum unit needs to be replaced. Make sure that the unit has cooled down before doing any maintanence on the drum unit. To clean the corona wire, turn off the machine and unplug all of the cables from the printer (telephone cord first, power last). Then open the front cover and pull out the drum and toner unit. Move the blue tab back and forth (right to left and left to right) several times. Leave the tab in the home position (aligning the triangle on the tab with that on the unit) when done. Then reinstall the drum and toner unit. Close the cover and reconnect the cables before turning the unit back on.

If you need to replace the drum unit, order DR-20. For changing the drum follow the above steps through removing the drum and toner unit. Then remove the toner from the drum (make sure not to spill the toner) by pushing down on the blue lever. Then put the toner cartridge into the new drum (the blue lever should lift into place and you should hear the cartridge snap into place). To reset the drum counter, do not close the front cover. Leave it open then connect the cables and turn on the unit. Press Clear/Back and then press 1. Close the cover when you see Accepted.

I hope this helps.

Cindy Wells

Sep 21, 2011 | Brother MFC-8480DN All-In-One Laser...

1 Answer

Just installed a new drum unit in my Brother DCP1000, and it's still reading "Replace Drum soon"


heya!
this stands for brother mfc-8440 as in the title.
you need to reset the "drum counter" of your printer..
to do so try one of those

Brother Laser Printers:

After replacing the drum unit, keep the front cover open (make sure the power is on). Press and hold the "GO" button until all four LED's are lit. Once the four LED's light up, close the front cover. Make sure the drum LED is off. The counter is reset!

Brother Fax Machines:

Open the front cover. Press the CLEAR/BACK button. Press 1, when the display shows accepted.

Sep 19, 2011 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Brother 2170W, toner is stuck after paper jammed. I try to pull out the toner (even with force!) but it stuck, there is a paper at the bottom that i can't pull either. I guess this paper holds the...


Hi there,
If the paper get stuck inside the printer you can also remove it fro the back of it. Open the back cover and try to remove the jammed paper inside of the printer. If still the paper can't be remove try again to removed the drum and toner.
Open the front cover or pull down the cover right above the brother logo infront of the machine then hold the handle of the drum and toner assembly.Pull the drum and toner assembly towards you, just put a little force on it. Then remove the jammed paper.
Just to make sure, remove the toner from the drum by holding down the tab on the side and lift the toner out. Look for any small piece of paper inside of the drum unit. Reinstall the toner back to the drum. reinstall the drum and toner back to the machine, make sure that you here a click sound. After that close the front and back cover.
The blue light should lit up again.
Hope this helps. Thanks

May 06, 2011 | Brother HL-2170W Laser Printer

1 Answer

HL 2140. How do you remove jammed paper from inside printer


Hi there,
You can remove the jammed paper by removing the drum and toner inside the printer.
First Open the front cover, just pull down the cover right above the brother logo. You will see the handle for the drum and toner. Hold the handle and pull it towards you, just use a little force on it. Then remove the jammed paper inside. Just to be sure you can remove the toner from the drum by holding down the green tab on the side of the drum unit. then pull the toner out. Check if there's a small piece of paper inside the drum unit. Put the toner back to the drum make sure it clicks into place. Reinstall the drum and toner back to the printer. It should also click into place. Then close the cover.
Hope this helps. Rate if it works. Thanks

May 05, 2011 | Brother HL 2140 Laser Printer

1 Answer

Can you tell me where is the drum unit on the 400.


Open the front cover. Below the control panel and in the middle of the copier held in by a black phillips head screw. Release the developer by rotating the blue handle i believe clockwise. Remove the screw and pull out the drum. Replace the drum and making sure the drum goes on the drum guides. If you've not done this before you may want to practice on the old drum until comfortable doing it. While at it you may want to clean the **** glass just above the drum. Tends to get toner on it and may help with image quality. Good Luck.

Mar 31, 2011 | Canon imageRUNNER 400S Copier

3 Answers

My brother MFC9840cdw has an error message that says, "drum error, slide the green tab on each of the colored drum units. Refer to the users guide". I have tried sliding the green sliders several times. I...


The guy that replied solved the problem. He rocks and I can't believe that brother does have a large posting on this issue. Sham on them:
ben2913 did the job "This is NOT the solution to this error code. The code is telling you that the Corona wire must be cleaned. Remove all 4 color drums. Look down into the tray that you removed them from and you will see 4 green tabs. Open the plastic cover that protects the corona wire and move the green tab back and forth several times. After you have done this with all 4, reinstall the drums, close the machine front and everything will work fine again."

Feb 25, 2010 | Brother MFC-9840CDW Laser Printer

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