Question about SanDisk Sansa e250 MP3 Player

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Thanks so much for helpin out!!! i really am glad u did

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Sep 08, 2008

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Cannot get MP3 player too work, have no user manual,can you please advise or send by e-mail too


You need to specify the make and model of the MP3 player for us to help you with this. Please post up the required details and we will be glad to try and help.

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I pod nano 6th generation 16GB , the sound has stopped when in car* though you can see track playing details etc in car . Another I pod works fine in same car so its not the car . ( * USB built in...

font.f1 {font: 12.0px Helvetica} Thanks for asking your question with Fixya Support. I will be glad to assist you.

You are correct, it is not your car, or the iPod Nano 16G. The issue may be that your iPod Nano may not be compatible with the playback device you are using successfully with your other iPod (especially if it is not a Nano). You did not specify what device brand you are using for your car's USB playback audio for your iPod, so I cannot really determine the compatibility and if that is what the issue is.

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HI again,

Glad to know that your problem is solved.

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