Question about Intermec CK30 Handheld Computer - CALL FOR PRICING

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I have a wireless issue with a CK30.. i assume the internal antenna is broken. can i get replacement parts? is there a internal diagram?

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Internal black speaker wire connect on board. where?

Go on line to ACER and download the User and/or service manual for the model computer. The diagrams will show you where the various leads go.

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Ck30 freezing up

you must have a network issue or the CK30 experienced a power surge, if you have others that work, then that unit could be defective and needs service.

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Do i need an antenna on my laptop?

You'll need to have a wireless card installed in your laptop somehow. If it's internal then you won't need one.

Most wireless cards today have pretty decent internal antennas.

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We have a router motorola WSAP-5110-100-WWR ,, But don't have Antena,, What to do to connect ??

Hmmm, check if it shows up as a network to connect to..... If so it might be an internal antenna.... If not, then you can find antennas on the internet, best bet from the place you bought the router.....
PS: I am assuming you have a Modem?

Jan 04, 2011 | Motorola AP300:802.11A/G, Internal Antenna...

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External entenna not working, what can i do?

By "external antenna not working" I can only assume that you can't receive any SW or FM signals. Does AM work OK? If so it's likely that your receiver still works but the AM uses a different and internal antenna.

If it's still under warranty then return it to your point of purchase and ask for another one. If it's out of warranty (which I suspect) there is probably not an economical repair. If your external antenna is broken in some way the only place you can get a replacement for it would be Sangean. Typically those manufacturers only provide parts during the warranty period. That is illegal in many states. Most states require manufacturers are required to stock replacement parts for five years after last production. This is one of the brands that tries to hide from the consumers if there is a problem. This is unfortunately the case for many overseas products. If it came from China then it's shipped with no warranty. The seller has to take the hits for defective products.


Jun 23, 2010 | Sangean ATS 818 AM/FM/SW Radio

1 Answer

CK30 is cold booting when I remove the main battery. The supercap battery status is high and I am not depressing the cold boot button in the battery compartment.

Hello jcapsto. It could be that the backup or 'flash' battery isn't totally charged for one reason or another. This little internal battery keeps a minute current going to the units' flash memory that holds settings and other data and allows warm boots. I would recommend putting your CK30 in it's cradle with the main battery in overnight. Then trying removing the battery and it should spring right back to life. If not, then I would pin the issue on your backup battery and would implore you to contact Intermec or the vendor you purchased it from about replacement/repair. I hope this helps to at least isolate the problem. Good luck!

Jan 08, 2010 | Intermec CK30

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All gps have internal antennas, try aquiring the signal while outside with a clear view of the sky, that should help.

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Green light stuck on.

Left the ck30 powered off and removed the battery. Replaced the battery with a fully charged one. After a couple hours rebooted the ck30 and it booted normally. My ck30 was tied to the AS400 system. I think this may have been a factor with this issue.

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2 Answers

Air ware xm2go

The unit has an internal antenna (that is really poor) that is activated when you unplug the external antenna. This is why you get some signal when you unplug the unit.

I assume the problem is the antenna itself.

My suggesion is that you charge up the unit, take it to a place that sells XM equipment AND has a demo unit working. Be sure to take your docking station with you (it has the plug in for an external antenna). Ask the sales rep to please connect your unit to an external antenna to test your unit as you are trying to determine if your antenna is bad. If it works, you need a new antenna (cable may be cut on the inside or antenna may have water/weather damage). If it does not, then there is an electrical issue inside the unit and the unit itelf will need replacement/repair.

Jul 03, 2008 | Pioneer AirWave XM2Go Satellite Radio...

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