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On my Plustek OpticPro UT12, Black borders have develloped to make the unit unuseable. This only happens with black or gray modes. Color is OK. The Black borders both sides now extend more than one inch into the scanned document. I have taken the entire setup to another machine and get same results. Any wisdoms??? Herb

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I talked to a different service.

Posted on Aug 16, 2008

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PLUSTEK OPTIC PRP U12 will this scanner work with windows 7? 64 bit thanks


Hi,

Improve the FixYa.com experience for everyone by voting!


The following link shows the compatibility chart your scanner: Plustek Compatibility Chart

The data set forth below is copied from that chart:

OpticPro ST Series Compatible with Windows 7
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All the best

Ben

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The OpticPro A3I is not Windows 7 compatible. (It wasn't compatible with Windows XP and they did not add support for the newer OS.) The OpticPro A320 and A360 are compatible with Windows 7. Support for the newest OpticPro A3 models is available here: http://plustek.com/usa/products/opticpro-a3-series/ .

If you have one of the other models in the series, please let me know. I suspect the OptiPro A3-U will be best under Windows XP in a dual boot, stand-alone or virtual computer.

You can run an XP virtual computer for free with Windows 7 Pro or Ultimate. Download and install Microsoft's Virtual PC and XP mode. Then install the scanner to the XP mode as if you are using a normal XP computer. The other options require a licensed version of XP. Virtual computers have one issue; they can not share files with the main computer directly. You will need to save files to external media (CD or flash drive) to transfer them.

I hope this helps.

Cindy Wells

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Disconnect the scanner from your computer and go to Plustek's website (http://plustek.com/)
Download the driver that matches the scanner model and the version of Windows you are using.
Double click on the driver file you downloaded and connect the scanner when prompted or when the driver finishes installing.

If this helps please vote for my solution.

Nov 30, 2010 | Plustek OpticPro UT12 Flatbed Scanner

1 Answer

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what is the part numbers on the power supply ? who made the power supply
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I found this link on C-Net

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Plustek OpticPro9636T power supply specs


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