Question about Rival 3040-VG 4-Quart

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Outside of crockpot gets very hot and countertop is extremely hot after cooking for a couple of hours

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This sounds normal. put the unit on something to protect counter. It is very difficult to heat long term, without the unit becoming quite hot.

Posted on May 19, 2011

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Posted on Jan 02, 2017

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Can i cook a 4qt crockpot receipe in a 6qt crockpot


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1 Answer

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HI BETTE...I USED THIS ITEM FOR THE 1ST TIME TODAY...I DECIDED TO TRY IT AT A TIME WHEN I WOULD BE HOME TO OBSERVE THE PROCESS...I USED THE FROZEN BANQUET CROCKPOT CHICKEN WITH POTATOES, VEGGIES & SAUCE FOR MY 1ST EXPERIMENT...INSTRUCTIONS : SET ON LOW FOR 8-10 HOURS...AFTER LESS THAN 4 HRS, THE SAUCE WAS BURNING/STICKING TO THE SIDES OF THE CROCK POT AND THE VEGGIES WERE MUSH...IT WAS BUBBLING UP LIKE IT WAS ON THE HIGHEST SETTING ON THE STOVE TOP...I CALLED RIVAL ( 800.323.9519 ) AND SPOKE TO MARIO IN CUSTOMER SERVICE...HE DID SOME EXPLAINING ABOUT THE HEATING ELEMENTS BEING ON THE BOTTOM AND THE SIDES OF THE HEATING BASE AND SUGGESTED TO CUT ALL SLOW COOKER RECIPE TIMES IN HALF, INCLUDING THE RECIPE BOOK THAT CAME WITH THE CROCKPOT...I'M GOING TO TRY THIS AGAIN WITH ANOTHER FROZEN BANQUET CROCK POT PRODUCT ($6.00) , I'LL REDUCE THE COOKING TIME AND INCREASE THE ADDED WATER...I'M NOT GOING TO USE AN EXPENSIVE CUT OF MEAT UNTIL I GET THE HANG OF THIS "SMART" POT...I'VE ALWAYS USED THE OLD FASHIONED TYPE SLOW COOKER WHERE IT WAS SLOW EVEN ON THE HI SETTING !!! GOOD LUCK, VALERIE M. 1/11/07

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