Question about Lenovo 3000 J115 (7387-A11) Desktop Computer Bundle With AMD Athlon 64 X2 Processor 3800+ With Enhan... (W101787)
Your machine should support this memory configuration according to the specs found at the following link:
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Kingston is one the better brand names for memory, so unless you just got unlucky and picked up a bad stick of RAM, I would think the problem is probably just that one of the RAM sticks is not seated properly. Try taking out one of the sticks and booting up your machine with just one of the new ones installed. Then try switching them out and boot up with just the other one installed.
Also try switching up the slot that you use for each one. Try each combination in turn and try to narrow down the problem to either a bad stick of RAM or a bad RAM slot on your motherboard. Hopefully just reseating them both firmly into place again will clear up the problem for you.
Always make sure you completely disconnect the power cord before opening up the case and working on the RAM. Keep yourself grounded to the case when you install or remove the sticks, and try not to touch the copper contacts on the RAM sticks to avoid any possible static damage.
I don't believe you would need a complete bios update to install and operate that memory. But if you are familiar with the BIOS settings on your computer, you may wish to take a look at the current RAM voltage settings there and make sure they are in line with the requirements of that new RAM.
Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.
Thank you very much and good luck.
Posted on May 19, 2011
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Posted on Jan 02, 2017
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