Question about Canon Office Equipment & Supplies

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Canon MF8180C is printing with black ink down both sides of the page. I have cleaned the machine and this does not make any difference.

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  • Kerry Gordon May 19, 2011

    Done all of that - still no difference - any other ideas

  • Kerry Gordon May 19, 2011

    I have got to the screen that shows #Test Mode [1] - [9] but cannot go anywhere from there.

  • Kerry Gordon May 20, 2011

    The Print Test 2 printed reams of full black and the Print Test 2 printed with the same black marks down the side of the page.
    Thanks

  • Kerry Gordon May 20, 2011

    What do I do next?

  • Kerry Gordon May 20, 2011

    WE are operating on IE8. The8180c was working fine until a system upgrade. It is now printing with big black marks around the edges of the page?

  • Kerry Gordon May 22, 2011

    WE cannot locate the photoconductor units?



    Please provide more specific information as to where they are.

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  • Canon Master
  • 3,530 Answers

Welcome to Fixya

Your problem is caused by 2 worn photoconductor units. If you open the front door like you are changing toner, the photoconductor units will be mounted to the door that swings down. You will see four units one for each color, red, blue, yellow and black. If you look at the black unit the end will look different than the others. The photo units have teflon coating that wears off and causes your problem. You might need to replace them.

Thank you for using Fixya!

Posted on May 20, 2011

  • Jose Cada
    Jose Cada May 22, 2011

    photoconductor is the same as DRUM unit. please see this link. Like toner, photoconductor units need to be replaced after the toner is all used.

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  • Master
  • 2,574 Answers

The following is a procedure for cleaning the pressure roller.
1) Open the multifeeder tray.
2) Open the face-up delivery tray.
3) Place a sheet of A4 or LTR paper in the multifeeder tray.
4) Press [menu] on he control panel, and make the following selections: 10. maintenance>3. roller cleaning>2. cleaning paper print. Then, press [OK] to print out
a cleaning paper.
5) Place the cleaning page from step 4) in the multifeeder with the printed side facing downward and in the direction of the arrow. 6) Press [menu] on the control panel, and make the following selections: 10. maintenance>3. roller cleaning>2. start cleaning. Then, press [OK] to start cleaning.
Once the machine starts cleaning, you will not be able to stop it in the middle

Posted on May 19, 2011

  • Reparatii PC - Service IT

    1) Press [MENU]; then, press [#] to start service mode

    2) Go to [#TEST MODE] then print test.

    See the result..

  • Reparatii PC - Service IT

    The Print Test menu is selected by pressing the numeric key 3 from the test mode menu

    In this test, various print patterns are output from the printer. As service print patterns, press the numeric key 2 from the Print Test menu to select "3-2: BLACK" or press the numeric key 6 to select "3-6: ENDURANCE". Do not use the other patterns

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Description:
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      platen1.gif
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1 Answer

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Is the line on the front of the page or on the back? If on the back, you need to clean the platten which is the piece of plastic under the paper.

If its on the front, and you say "It lools like a rubber cover may be missing off of one of the rollers", could you upload a picture of this roller? I don't recall any covers on rollers in Canon printers.

Try this, print out a blank page. If line is still there, print out 10 blank pages. If line is still there and has not faded, this is unusual and may need servicing. There may be a problem with the encoder strip (it's a clear plastic strip with black lines running the length of the printer slightly behind the head), Try cleaning it on both sides with a little windex on a q-tip. It's delicate so be careful.

If the line looks faded after printing 10 blank pages, some ink has dripped onto something that is contacting the paper. This could be a roller, the bottom of the head carriage or even a hair or piece if dust that is stuck in the machine or on the bottom of the head. In this case, I would recommend cleaning everything. Revove the head (tell the machine you're going to replace ink, and when it moves the head into the centre position unplug the power cord.

Remove the head and clean off any dust or hairs on the bottom. Run a Q-Tip along the bottom of the carriage assembly wherever you can. Clean any accessable rollers. If you can get at it, clean the wiper on the purge unit (the unit the head sits over when it is parked), as well as the seals.

Reinstall the head and ink, close the lid, power up and retry printing.

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