Question about Brother MFC 6490CW InkJet Printer
Good luck to you. Your printer is a good pick for tabloid size multifunction printer since it comes with tons for features and print good quality for office document. On the other hand it is known for paper jam and misfeeds. It is very common for this model. Make sure you are using the right tray for your tabloid size (choose the right tray and paper type from your printer properties from your PC control panel) Make sure you use the good paper quality Make sure you insert paper in correctly. In our case, we found that jam caused by a bit of torn paper on upper left corner of paper, once we fixed that, it works fine. So check your paper, too. Or use other paper type from different vendor to test. Thanks
Posted on May 19, 2011
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Posted on Jan 02, 2017
SOURCE: won't print tabloid paper
I had this problem a couple of years back and took the printer to a service company. They replaced the paper pickup rollers and I have not had the problem since. Other problems, yes, but not that problem.
Posted on Feb 18, 2008
Having reinstalled the driver check both the printer and also the print driver for a zoom setting that would show as 50% as a default. This is most likely to be on the print driver setup on the PC. This can also happen if you get a combination of 'zoom to fit' and then change the orientation from portrait to landscape and vice versa so check this setting as well. You can avoid this by setting auto adjust for rotation from portrait to landscape and vice versa.
Posted on Oct 05, 2009
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