Question about Sony RDR-HXD860 DVD Recorder/HDD Recorder

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Hi, I have a sony DVD Recorder RDR- HXD870. The problem is it can't record programmes to the hard Drive anymore. Secondly each time I try to access the recorded programmes in the Title list, the whole system freezes up and I would have to switch off the player and put it on again before it starts working. Thanks

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  • bafeoye77 May 23, 2011

    I have changed the HDD as you advised but the problem is still the same, doesn't play any DVD Disc and the whole system freezes up. Please advice further. Thanks

  • bafeoye77 May 23, 2011

    I have changed the Hard Drive as advised, but the problem is still the same, doesn't paly any DVD Discs and keeps on freezing up on every attempt. Thanks

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  • Sony Master
  • 11,800 Answers

The hard disk inside it is failing - mechanical failure. This is unfixable, the hard disk must be replaced. Luckily a new one costs less than $25, can be bought at every IT shop and the procedure of replacing it is very simple and fast - less than half an hour: you open the case of the recorder, you unscrew the screws that keep it in place, you unplug the 2 cables that connect to the hdd and you take it out; the install is in reverse.

Posted on May 19, 2011

  • Azrael SRL May 23, 2011

    In that case there is only one thing left that would cause this - the hard disk's controller chip. Since the controller is part of the recorder's mainboard it means that you would have to replace it entirely. That is not cost effective since you could buy a new unit for less than what the repair would cost.
    Sorry, time for a new recorder.

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