Question about Datamax I-4208 Thermal Label Printer

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I am printing on a data max I class, and for the last couple of weeks, no matter what I try, I get a wrinkle in the ribbon. which creates a void in the barcode. what do I need to do to fix i?

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On the I class printer, there are 2 solutions to make the ribbon wrinkle correct.
On the face of the printhead, there is an adjustable sheild that you can angle for and aft of the plane of the head.
There are 2 screws on the top front edge of the shield.
Also there is an adjustable cam bar just to the right, back of the printhead mounting. There is a small adjustment cam just inside of the lower rear of the head. To adjust the inmcoming angle of the ribbon, loosen the outer screw, and turn the knurled adjustment knob. You can see it plainly by opening the head, tand looking down the ribbon path. It is on the right hand lower side.
You might also try adjusting the printhead pressure(small green knobs on the top of the head) But that will depend on how much they are already adjusted down(more pressure).

Posted on Jun 21, 2011

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Posted on Jan 02, 2017

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1 Answer

Barcode scanner won't read printed labels


1. The printhead in your printer might be scratched (evidenced by thin white streaks through your print). This is common, and the most likely cause. Printhead must be replaced.
2. Material might be stuck on your printhead (usually evidenced by wide white streak vertically through print). Printing surface of printhead can be cleaned with rubbing alcohol and cotton ball.
3. The ribbon might be wrinkling due to uneven tension, producing intermittent diagonal streaks in your print. This is somewhat common, but doesn't fit your description as well as 1 & 2 above. Mechanical adjustment and/or proper media loading solves ribbon wrinkles.
4. Poor pressure and/or printhead alignment. Evidenced by grainy, light or no print on one side or the other of the media. This is somewhat common, but doesn't fit your description as well as 1 & 2 above. Mechanical adjustment solves printhead pressure and alignment issues.

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Usually a ribbon wrinkle is caused by an imbalance across the printhead. There is more pressure on one side of the ribbon then the other (if using a ribbon across the whole web). Check the printhead pressure adjustment dials located on top of the printhead. One side may be "down" more then the other.

Hope that helps !

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Your printer is not correctly configured for ribbon. Download the manual located at ftp://www.servisource1.com/user_documentation/9855/9855oh-ae.pdf

Go to chapter 4-1 to see the map of the menu system and change your printer to ribbon yes.

Make sure that your printer is loaded with supplies and the ribbon is set up correctly, as well as slack taken out.

You may see a couple of labels not print well, but after that, you shold have proper tension and good print. If you notice a lot of ribbon wrinkle, you probably need to reload your ribbon or adjust the tension bars.

This should resolve any issue you have with the ribbon.

Ohiotech

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