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Red light on phone message stays on all the time

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Delete all messages from inbox, outbox, sent item, unsent item

Posted on May 19, 2011


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Red answere lights and the message waiting on base phone stay on all the time. phone sais no message.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Feb 19, 2014 | Uniden Lands Phones

1 Answer

Hello I have question regarding Avaya phone (red light on the top of the device) Why some users have that light on and some of them they do not?

When you get a new voice message the red light turns on. As long as you don't check the voice message the red light stays on.

Sep 07, 2011 | Avaya 5610 IP Phone

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My red message light stays on even tho there are no messages. How do I fix?

Press MESSAGE and look at the display. Three are messages, just not from the voice mail system. The 3rd soft key will let you ERASE the message.


Apr 19, 2011 | Panasonic KX-T7633 Corded Phone

1 Answer

The red message light stays on when all messages have been deleted.How do I get the light off.

On your idle phone, press MESSAGE and look at the display. It will tell you where the message came from and the 3rd sfot key will let you CLEAR the entry.

When they're all gone, the light goes out :-)

Mar 07, 2011 | Panasonic KXDT333 Phone

1 Answer

The red light indicator will not shut off

Press the MESSAGES button and look at the display. The light can be lit from another source. One of the soft keys under the display will let you CLEAR the message.


Dec 23, 2009 | Panasonic KX-T7630 Corded Phone

1 Answer

Voice message light stays on all the time

What system is this phone on? What voicemail is the system using?

Need those 2 pieces of info, before an accurate answer can be said.

Oct 15, 2009 | Avaya 4412D Corded Phone

1 Answer

Red light

Press the MESSAGE button and look at the display! It tells you where the message is from and give you two soft key options.


Jul 03, 2009 | Panasonic KX-T7633 Corded Phone

1 Answer

Message light stays when no messages present.

Seconds is the key. Press MESSAGE and look at the display. It will tell you who the message is from and one of the soft keys will be ERASE or DELETE.


May 29, 2009 | Panasonic Lands Phones

1 Answer

Red message light stays on but no message

The message was probably left manually by a co-worker and not the voice mail try entering feature 65 that should send you to who turned on the message light.when the station is called back the light should go out.

Mar 23, 2009 | Nortel T7316E 2-Line Corded Phone

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