Question about Washing Machines
It sounds like your water inlet valve is stuck open. You have two on this machine, a hot water and a cold water assembly. You should be able to tell which was stuck from the temperature of the water spilling out.
It is an easy fix. To replace it you take off the top by removing the screws at the rear and pulling back on the top. Unhook the hose to the drain pump and drain the water out of your machine. The door lock on this model is likely set so that you cannot open the door if water is in the machine (they don't want you to flood yourself, but its a little too late for you) You can now access and remove and replace the faulty valve.
Put things back together, but leave the top off and see if the machine will start up and the door will open. If your door is still locked you should be able to reach down and find a pull tab around the door lock assembly. Pull gently on this and it should release the door.
After up get it back together and drained of water hopefully the error message will clear itself and you will be back in business.
Posted on Jan 05, 2010
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