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Laundry washer says OE - Washing Machines

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  • porsche917 Dec 14, 2008

    OE error code and will not drain

  • mpeezy74 Jan 12, 2009

    I have the same problem,water will not drain,someone told me its the pump,whats next?


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It sounds like your water inlet valve is stuck open. You have two on this machine, a hot water and a cold water assembly. You should be able to tell which was stuck from the temperature of the water spilling out.

It is an easy fix. To replace it you take off the top by removing the screws at the rear and pulling back on the top. Unhook the hose to the drain pump and drain the water out of your machine. The door lock on this model is likely set so that you cannot open the door if water is in the machine (they don't want you to flood yourself, but its a little too late for you) You can now access and remove and replace the faulty valve.

Put things back together, but leave the top off and see if the machine will start up and the door will open. If your door is still locked you should be able to reach down and find a pull tab around the door lock assembly. Pull gently on this and it should release the door.

After up get it back together and drained of water hopefully the error message will clear itself and you will be back in business.

Posted on Jan 05, 2010

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Normal 0 Thanks to other info gathered from this site and a few quality hours with the washer, I solved this problem for myself.

I experienced exactly the same problem. Did the same things. OE error Drain pump would not drain. Sounded like it was grinding a bit. Just not draining. Checked the strainer. Nothing. I found this link to the service repair manual which has easy to follow instructions on how to disassemble the washer and get to the pump. Removing the door and the pumps is really not that hard.

Don't be scared. I'm a novice and it was easy. Wear gloves. Lots of sharp edges. All you really need is a screwdriver and pliers to remove hose clamps.
Anyway, I got the the top cover off, removed the front door panel section and could easily access the drain pump. I first pulled off all the hoses. All clear. Disconnected the pumps (easy once I figured out the clip the pump unit slides into). Note there are 2 pumps - a circulation pump and drain pump (larger one). All clear. Reassembled. Still nothing.
Ran a few loads of wash manually draining after each cycle (to keep the wife happy with clean laundry). Yes, you can do laundry while waiting on the part to be delivered. Just get a bucket and drain the washer after each cycle - easier if you pull off the main drain hose and drain it that way versus the little emergency drain slow (slow!).
Became convinced it must be the drain pump so I ordered a new one for $50 here.

Installed new pump and reassembled machine in about 20 minutes. Worked great. NOW HERE IS SOME ADVICE THAT MIGHT SAVE YOU THE $50 for a PUMP:

After replacing the pump, I was banging on the old one to see why the heck it stopped working. During the process, I figured out how to actually pull the pump apart. There is a rubber washer around the housing below the blade - pull on it hard enough and the pump slides apart. When it did - holy cow! It was filled with grimy sandy muck. I cleaned it all out, but did not feel like testing it to see if worked. So I likely have a spare should the new one ever go out.
Hope this helps.
Good luck.

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