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The dvd doesnt work on my acer laptop - Acer Computers & Internet

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Hi there,
First check if it can read other cd's or dvd's aside from what you are trying to put in, otherwise:
Please check if your computer detects the hardware.
Go to Start->Computer->Check if the icon for your DVD drive is there
If not:
Go to device manager: (on your keyboard hold the windows key down and press the letter R)
Once the Run box comes up type in devmgmt.msc
See if the Optical Drive has a yellow triangle with an exclamation mark in it.
If it has, Open the Run box again and type regedit
Go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} delete the upper and lower filters close the registry editor and restart the computer.
That should take care of the problem.
If the same problem happens and the computer still cannot detect the DVD drive better have a hardware technician check the drive to make sure the connections are tight.
Hope this helps!

Posted on May 19, 2011

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Posted on Jan 02, 2017

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