Question about Dolphin Maytronics Diagnostic Robot Cleaner

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Rodot wont run - Dolphin Maytronics Diagnostic Robot Cleaner

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  • Dolphin Master
  • 1,378 Answers

Thank you for posting your question here on Fixya.com.


For starters, try the tip I posted here on Fixya, found at: http://www.fixya.com/support/r3651526-dolphin_pool_cleaner_wont_start_up. If that is not enough, try our sites FAQ section on Dolphins at www.arrowpools.net. Select the FAQ button then from the drop-down select Dolphin.

If none of this helps your problem could be in the power supply, cable or motor unit.

The motor unit is the most likely problem; the motor(s) inside it is probably failing. When the drive motor and/or impeller motor move you can assume the power supply and cable/electric connections are ok.

Whether the unit is in or out of warranty you can either send it to a service center (which we are one) or try to repair it yourself however it is not recommended you open the cord end that connects to the motor unit as you are breaking the seal for the submersible electronics. You should also be aware that there are no parts available for inside the motor unit. If anything inside is damaged a whole new assembly is required. The motor unit for that cleaner is about $400 and when installed by a non-service center does not come with a warranty so you are better off sending it in for a complete diagnosis and estimate.


For information about the repair and sending it to a center you can contact Dolphin direct at www.maytronicsus.com or our site at www.arrowpools.net.


If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!


John

Posted on May 19, 2011

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