Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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How can i unlock my wd smartware?I have forgotten the password. Please' help.

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  • Expert
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Thank you Brian :)

Posted on Dec 07, 2014

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  • Western Digital Master
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When you boot up to the log in screen type in administrator as user if you cant log in

During the boot up process you will see on the screen for a short amount of time a certain key to enter set up press and hold that key to enter set up BIOS scroll to set user password or supervisor password you can change or remove the password from there if you are still unable to change your password you might download

http://download.cnet.com/%7Bvalue=http://www.download.com/ubcd4win/3000-2086_4-10550208.html

UBCD4Win is a bootable "live" CD which contains software that allows you to change paswords repair/restore/diagnostic almost any computer problem also has a bios reset tool which remove your password and BIOS password although you will have to use a computer with an internet connection you will have to burn it to a disk as an iso then change your firtst boot device to cd During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS the scroll down to advanced bios features press enter change your first boot device to cd press escape then press f10 to save to cmos to restart (note after you have removed the password you must go back and change the first boot device to your hard drive)
Hope this helps

Posted on May 20, 2011

  • Brian Sullivan
    Brian Sullivan May 20, 2011

    http://majorgeeks.com/Dr._Freeware_Syste...
    Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.

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Posted on Jan 02, 2017

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1 Answer

I forgat pasword 1000GB my passport USB


My Passport is one of the external storage product lines produced by Western Digital, or WD. My Passport drives are designed for on-the-go use, unlike the enlarged devices found in the My Book series. Passports have slim cases constructed of heat-sinking materials such as aluminum -- which compensates for the lack of built-in fans. They range in storage capacity from 250 GB up to 1 TB, although out of the box this amount is diminished because of the installation of SmartWare, WD's user-friendly software. You can reset the password on My Passport from within the application if need be.

Click "Start" and select "Computer." Double-click the CD-ROM drive, then double-click the "SmartWare" application; on a PC, the application is listed as "WD SmartWare.exe," and on a Mac it is listed as "WD SmartWare.app." Click the "Settings" tab. Click "Set Up Drive." Select "Install" and accept the "End User License Agreement" when prompted. Click "Continue Setup." Open the "Security" tab. Type your current password into the box labeled "Password." Enter a new password and a new password hint. Confirm by checking the "I Understand" box and clicking "Update Security Settings." if this fails




http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html
Support IDE/SATA/USB Hard Drives memory cards USB Memory Drives

Windows Password Cleaner
Available in Live CD to run offline

This is a utility to blank the password of any user that has a valid local account on your Windows system.

You do not need to know the old password to blank the password.

Hope this helps.

Dec 20, 2012 | Computers & Internet

2 Answers

I forgot my WD SmartWare password please tell me the way to use my HDD and reset the password


1. My Computer
2. Right click on WD SMART WARE
- Click on "Explore" or "Open"

and then double click on "Unlock.exe"
and input incorrect passwords until you get an error stating to remove your hard-drive.
then open up the "WD SMARTware" program
and it will ask you if you would like to re-format the drive. ;D this will format this drive all data will be lost
or is this your primary hard drive or just a hard drive used for storage You could try this software it sounds pretty good although I have not used it so I am unable to direct you on how but it reads as though it has a password reset tool as well as windows password cleaner and a blank the password utility on any user that has a valid account on windows system and many other tools you might find helpful http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.
Data Recovery/Data Backup: Supports Logical scan and Raw scan, Supports NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660 file sytem, Supports IDE/SATA/USB Hard Drives.

Data Recovery - Recover your lost data
Available in Live CD to run offline
Recover accidentally deleted files in your hard drive
Recover data from RAW Drive(partition table or file system is damaged)
Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660
Support IDE/SATA/USB Hard Drives, memory cards, "
USB Memory Drives"

Drive Dumper - Backup your hard drive
Available in Live CD to run offline
Available to run on Windows
Support Windows 2K / XP / 2003 / Vista / 7 (Windows Editition)
For data rescue, backup, migration, or computer forensics etc.
Transfer important important data from damaged Drive(partition table or file system is damaged, has lots of bad data blocks)
Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660
Support IDE/SATA/USB Hard Drives, memory cards
, "USB Memory Drives"

Windows Password Cleaner
Available in Live CD to run offline
This is a utility to blank the password of any user that has a valid (local) account on your Windows system.
You do not need to know the old password to blank the password.
Support Windows NT/2k/XP/Vista
Support IDE/SATA/USB Hard Drives

Hope this helps

Aug 13, 2011 | Western Digital Passport 320GB External...

1 Answer

I forget my password to unlock my wd smartware


There is no way to unlock the software or hard drive without the password. All you can do is format the drive and erase the data to get functionality of the drive back. If you have access to the SmartWare software, but not the hard drive, you still have to erase the data and can use the software to do so. Here are some instructions:

1. Well, if you have the WD SmartWare already installed you are in luck as there is Erase function built onto WD SmartWare software. There are 2 ways. #2 or #3.
2a. Click to Settings Tab on 4th right.
2b. Click to Set Up Drive
2c. Click Erase Drive and follow the instruction.
3a. Plug in the drive and you will be prompted to type in password.
3b. Type in 5 "wrong/bad" password
3c. This will trigger Too Many Attempts and asked to accept data loss and get drive back.

May 09, 2011 | Computers & Internet

1 Answer

I forgot my password to unlock my wd smartware my passport drive? how do i unlock and not loose any filesd on there?


you will have to contact the phone provider with your details and supply proof of your ID eg:passport or motor car licence or registration no if this is what you mean by breaking the security code

hope this helps

Apr 16, 2011 | Computers & Internet

1 Answer

I know what the password is... how do I remove it


Try this:

a. Connect the WD external drive to a PC computer
b. Install the WD Smartware software came with it.
c. go to SETTINGS, the far right tap.
d. click on DRIVE SETTINGS.
e. select SECURITY, enter your old password and just hit enter instead of enter the new password.
That would erase the password from the drive.

After you have successful remove password you can uninstall the WD Smartware from your computer.

Mar 01, 2011 | Western Digital My Book Essential Edition...

1 Answer

Sir, my wdbacy5000abk can't find in my computer and after I place the wdbacy5000abk in the usb port.. it will discovering infinite.. and the wd smartware is not working.. please help me what to do.....


WHAT EVER YOU DO, MAKE SURE THAT THE MACHINE IS "OFF" WHEN CONNECTING THE DRIVE. YOUR SYSTEM WILL FIND THE "SES" DRIVER. GO TO MY COMPUTER,LOOK AT THE DRIVES ,THERE MAY BE A DRIVE THAT SAYS, WD OR SOMETHING LIKE THAT, CLICK OPEN,CLICK UNLOCK(if there is security) ENTER PASSWORD. OR DOUBLE CLICK SMARTWARE. !!! BUT THERE IS A 32 OR 64 BIT!!!! YOU HAVE TO KNOW WHICH ONE TO CLICK.IF THIS DOES NOT HELP, THEN REMOVE PROGRAM, THEN RESTART SEE WHAT HAPPENS. I ALSO ADVISE TO DOWNLOAD THE CORRECT "PDF" USER MANUAL FROM WD HOPE THIS HELPS.....JEFFXC

Jan 19, 2011 | Western Digital My Passport Essential...

1 Answer

Hi I am forget my password for wd smartware please help me


During the boot up process you will see on the screen press delete to enter set up

Press delete during the boot up process to enter BIOS scroll down to set user password you can change or remove your password from there

hope this helps

Oct 18, 2010 | Western Digital My Passport Essential SE...

1 Answer

I just had it from the shop and when I try to install the WD SmartWare Software, a pop up window apears saying "Windows can not find C:\ Program Files (x86)\ Western Digital\ WD SmartWare\ Front Parlor\ WD...


restart the PC, do not plug the device. now insert the software disk in CD rom. Plug in the device. lower right tray, toy will see found new hardware. now doubble click on it and then start installing diver from the CD rom by clicking and pointing next inside the intall hardware pop up menu. after installation, it will ask for restart. do it and then it should work.
cheers!

Sep 08, 2010 | Western Digital My Passport Essential SE...

1 Answer

WD Smartware issues with continous back-up


Remove McAfee Security Center, Have you tried Microsoft's new free antivirus software? It's great and has a minimal performance impact! http://www.microsoft.com/security_essentials/
I've had lots of problems with McAfee blocking apps that are legit, and not blocking actual viruses...

Nov 25, 2009 | Computers & Internet

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