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I have eFax while using a CLEAR motorola modem (model CPEi 25725). I cannot send a fax out because eFax says it cannot validate. When I go to the screen to check updates, it validates and then sends me back to the fax page, but it still will not send. I have disabled the firewalls both on windows xp pro and on the clear modem without any change. Thank you for your assistance!

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Hmmm, that is odd. Could be a cache problem. Try closing all applications and restarting the computer. Let me know if this fixes it. If not, then we can do some troubleshooting. Do you have an IM account? Skype, yahoo, AOL, etc? Further troubleshooting will be eaiser with faster response feedback such as an instant messaging account.

Posted on May 19, 2011

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Hi,

You can try with uninstalling the modem driver first - restart your computer, reinstall modem driver again and update it online, then try again.

Posted on May 19, 2011

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A fax transmission is an analogue communication that was possible on a computer with the old technology of Dial up Modems, which accessed the internet by dialling like a landline telephone. The Broadband Modems (or Modem/Routers) in widespread use today have an 'always on' internet connection and, therefore, no dialling is involved in internet access using them.

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A combination of a Standalone Fax function setup using ADSL Filters and Socket Doublers + Efax gives the user optimum flexibility in sending and receiving faxes.

I hope this helps.

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This program was PC Magazines editors Choice:
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