Question about Trilogy Alarm Lock T2 TRILOGY Digital Locks DL2700

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Lever is not staying at 9:00 and 3:00 oclock when in lock poiston falls to 6 7 oclock poistion

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Here is a link to the trilogy tech library:
http://www.alarmlock.com/tech_library_instruction_manuals.asp

You will find a link to the PDF file for the trilogy 2700 installation instructions on that page, here it is:

http://napcosecurity.com/download/DL2700_WI835_INST.pdf

(Of course you will need Adobe Reader or another PDF file reader installed on your computer to view it). http://get.adobe.com/reader/

When that PDF instruction is opened, you will find exploded-view diagrams of the assembly, allowing you to inspect for any damaged/missing/misinstalled parts.

Hopefully from this you will be able to find your problem.

For further parts or technical assistance, you can click on the "Contact" link found on the tech library link (the first one above), find your state on the map, and navigate your way to the closest Sales Representative, who I'm sure can direct you to further technical assistance and parts that you need.

Good luck!

Posted on May 19, 2011

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