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I have a compaq presario v5000 there are many problems with it here are they ---> slow keyboard is not working well i think he has viruses audio not working well he is deleting programs by his self he puts out the cd-rom drive by his self!! he is deleting taskbar(s) by his self! he can't shut down so i must shut him down the wrong way!!!! virus protection is off and that couse he is 6 years old !!!!!! please help me!

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Your PC has been taken over by viruses as you fear. You have to get a good and reliable antivirus program, some websiyes offer these softwares which you could purchase online.
Then perform a thorough system scan after installing the antivirus.

For the audio, check from the device manager that you audio drivers are installed.
If not, if you have the recovery software, install the audio drivers from it. Other wise, you would have to download them online.

If installing the new antivirus still does not help the system's misbehaviour, then, back up your files and format the system.

Hope that helps?
Success.

Posted on May 19, 2011

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