Recently refilled cartridge #70 on a Lexmark x125 all-in-one printer/fax machine. tried test page and getting smears and streaks at bottom of page. test colored strips solid but black strips lines. do not have copier hooked to computer just telephone. do not have a book to look at so cannot determine how to fix problem. please let me know ASAP!

If you're still having problem with the printer, please contact us at LxkListens@Lexmark.com or http://bit.ly/boldchat.

The printer cartridge could be
1) Out of ink and need to be replaced/refilled
2) The jets at the bottom of the cartridge may be clogged
3) Their could be a bad connection from the cartridge to the pads on the flexible circuit board in the printer.

To try and clean the printer cartridge I have heated a wet paper towel in a microwave oven and set the ink cartridge with the jet are in contact with the hot towel. That sometimes will clear the jets. If you see ink on the paper towel the jets are flowing.
Run the printer software to run the cleaning program and see if you get black bars on the paper. If not there is either not enough ink or there is a connection problem. Sometimes the connection problem can be fixed using a cotton swab in alcohol to clean the contacts on the cartridge and the flexible circuit in the printer. Be very gentle if you attempt this cleaning.

Lexmark does not allow refilled cartridge on any of their products.

Lexmark, HP and Canon and-many other vendors use proprietary code to protect themselves against the damage of OEM inks.

All companies will void warranties.

To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P

To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P

-Mustafa

To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P

Sorry to givee you bad news.


Extracted from Lexmark’s web site: www.lexmark.com
Lexmark End User Statement of Limited Warranty for Supplies
Lexmark International, Inc. Lexington, KY
Not Covered:
Warranty Service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.
Don

First of all lexmark doesnt support refill carts. but what u can do is reseat the carts & then press the options button till u see cart new both. & then select both the blk & clr as new. it should work other wise buy new carts

Reach into the papar slot directly above the display screen, (where you would place the paper to be faxed, pull outward, this will hinge downward
There is a small finger hole just below the fax/paper (face down) symbol. Pull outward, this will hinge upward.
The cartridges will move to the center of travel. If you get this far the instruction are on the underside of this flap. The cartridges snap out by pulling toward the front.
COLOR = #20
BLACK = #70

To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P