Question about Vtech 5.8GHz Analog Cordless Phone

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We got mother a vtech5.8 phone for christmas this year and it quit working we tryed everything to get it to work .it keeps comming up power failure and to far from base no dial tone orenything

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Hi.

Power failure usually means that the phone is defective.

Try using the procedure below to reset the phone:

  • Disconnect all power adapter cables from wall sockets.
  • Remove all handsets from cradles.
  • Remove all battery from cradles.
  • Fit back the batteries in their handsets.
  • Place back handsets in their cradles.
  • Connect power cables.
The procedure above will reset the system and will re-sync handset to cradle.

If that does not work, then the phone is defective.In that case you will need to ring the V-tech support number listed on phone's instructions. They will replace/repair the faulty handset or the whole system.
The phone is covered with one year warranty. If you cannot get proof of purchase, try registering the phone first (see last link). That does not replace proof of purchase, but it can help. V-Tech is aware of most sales details, often they validate warranty even without proof of purchase.

See: Limited Warranty ' VTech® Cordless Phones

Warranty Support ' VTech®

Product Registration ' VTech® Cordless Phones

Regards.

Ginko

Posted on May 19, 2011

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