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HP Color Laserjet CM1312nfi MFP will not fax. Comm Error 388. What do I need to do?

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6ya6ya
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Posted on Jan 02, 2017

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Dicedonions
  • 118 Answers

SOURCE: HP Color LaserJet CM1312nfi MFP printer leaves a 2

turn on/off, unplug, plug in2_bing.gif, should reset configs.

take all the paper out, put half as much back in.
check the rollers to make sure no paper or particles are preventing printing

go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.

lastly, go to web site of printer model and check site for trouble shooting if this does not work above. HP has an awesome website for this type os trouble shooting

hope this helps and good luck

Posted on Apr 29, 2010

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seeker5211
  • 1089 Answers

SOURCE: sending fax for hp all

Error could be caused by the fax machine that you are sending to.
So you can receive faxes, but can't send them. Is it just the one number that causes the error, or is it all faxes sent that cause the error?
What I like to do on fax troubleshooting calls, is to call the phone company that the site is using. Tell them that you are having fax problems, and ask them to test the line.

Posted on Jun 13, 2011

  • 2 Answers

SOURCE: hp laser jet m1536dnf MFP won't send fax comm error 388

You can start by making sure that the photocopy is working, this is to ensure that the scanner is working. Next, try to isolate the issue if this is only happening to only one fax number? If all of these have negative results, I suggest for a hardware reset. Follow the steps for reset found here, How to Reset the HP LaserJet Pro M1536dnf Multifunction Printer. Goodluck :)

Posted on Aug 16, 2012

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How to scan to PDF


This question was answered in HP communities, pleas look at the screenshot attached on this page: http://h30499.www3.hp.com/t5/Multifunction-and-All-in-One/Scanning-to-PDF-with-Hp-color-laserjet-cm1312nfi-Mfp/td-p/1110889

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Hp laser jet m1536dnf MFP won't send fax comm error 388


You can start by making sure that the photocopy is working, this is to ensure that the scanner is working. Next, try to isolate the issue if this is only happening to only one fax number? If all of these have negative results, I suggest for a hardware reset. Follow the steps for reset found here, How to Reset the HP LaserJet Pro M1536dnf Multifunction Printer. Goodluck :)

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Sending fax for hp all in one indicate Comm Error 388


Error could be caused by the fax machine that you are sending to.
So you can receive faxes, but can't send them. Is it just the one number that causes the error, or is it all faxes sent that cause the error?
What I like to do on fax troubleshooting calls, is to call the phone company that the site is using. Tell them that you are having fax problems, and ask them to test the line.

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1 Answer

Comm error 345 ? What does it mean?


Check phone line. use a normal phone and plug into the same phone wall socket that the MFP is using, do we have a dial tone? Do we have a noisy line, any buzz or crackel will cause issues if there is no dial tone ring line supplier, If it is noisy line do the same

Also check phone line is plug into "line" socket in the back of machine not "ext'

Also check no prefix is required to dial out, unit needs its own phone line..

Also try using resolution of fax as standard not fine, this requires less info to go threw the line

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Replacing Cartridges on the HP Color Laserjet CM1312nfi


Yes, you will replace the whole cartridge. Open the front door and pull out the cartridge drawer. Grab the handle for the magenta and pull it straight up. There should be directions in the box.

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Hp laserjet m2727nf mfp - fax errors - sending and receiving. comm error 350, and comm error 232. Dedicated fax line. Any advice?


Check if you have the latest firmware for this multifunctional on www.hp.com, installing newer firmware fixed communication problem for us.

Apr 17, 2008 | Office Equipment & Supplies

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