Question about Whirlpool Washing Machines

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My 4-year-old Whirlpool top loading washer, model WTW5560SQ0 has a couple of problems. For the last few months, the machine shakes violently during spin cycle, although everything still works. This week, 1 minute into wash cycle, the circuit breaker trips. Upon resetting, I tried again and same thing happens. I smell something burning. Also, I can spin my agitator both ways. Do I need to replace the dogs and/or coupler? Any help is greatly appreciated.

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  • Whirlpool Master
  • 8,220 Answers

You could have something between tubs or in the pump. This video shows how to get into the machine. Take a look at the springs and the skate plate.
My 4-year-old Whirlpool top loading washer, model - themobilian_56.gifthemobilian_2378.jpg



How it works

Posted on May 19, 2011

  • domstng May 23, 2011

    Many thanks for your suggestion, The Mobilian ... I did find a child's sock as soon as I opened up the washer. However, it was not the root of the problem!!!! In my next attempt, a couple of minutes into the wash cycle, the washer started to empty the water before it hit the rinse cycle. Once the water drained, the circuit tripped, and I smelled something burning like before. Upon resetting the circuit breaker, I gave up on the machine! Does the problem lie in the timer? As I mentioned earlier, I could turn the agitator both ways. Have the dogs or coupler gone bad?

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Posted on Jan 02, 2017

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1 Answer

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Check out this tip I wrote about that...

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First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

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See the Whirlpool / Kenmore service manual for top load washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It's likely that one of the springs or pads has broken or come off.

See the following for how to remove the cabinet to get at these.

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syrny,

Not sure what you did, exactly. First, does the machine shake when spun empty...and then with water only? If so, you have probably failed to tighten something or misaligned something. Go over your work.

No shakes? Rearrange your load. You may have a pair of heavy wet jeans which is throwing the whole thing out of kilter. It only takes about a half pound of sodden clothing to do this.

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