Coffee is pouring very slowly - sometimes not at all. Coffee dregs drawer is filling with water and grinds are falling through the bottom of the machine from somewhere.

Alarm LED:
• Permanently on (one or more causes): No coffee left, water tank is empty, empty the residual water
tray is full (in this case the dreg drawer also has to be emptied to prevent problems).
• Flashing slowly (one or more causes): Brewing unit is missing, dreg drawer has not been inserted,
coffee container cover has not been inserted, service door is open, rotary knob for opening the hot
water / steam is not in the right position.
• Flashing rapidly:Ventilate the water system

Hello Saaddition,

I understand that your coffee maker is not producing coffee. However, it is operating normal in all other respects. This is usually a common problem when the machine needs to be descaled. You may also need to clean the brew unit. Here is the link to the manual for you Saeco Incanto Rondo C class coffee machine it give you all of the directions to clean and descale.

One other question did you remove the dregs drawer with the machine off. If you did you will need to do cleaning to reset the machine as removing the dregs drawer with the machine off will not allow it to brew coffee.

Thank you for choosing FixYa.com

Justin

Try to set the machine to grind finer. Common problem with this machine when the grinder grinds too coarse, and the coffee will not fit in the brew unit during the cycle. Grinding finer will allow the brew unit to compress and the machine should complete the cycle.

If this does not work there may be another thing to try, Let me know support@cerinicoffee.com

www.CeriniCoffee.com

I recently had this problem. I throughly cleaned and lubricated the brew group as directed by the manual. Apparently if the brew group doesn't move smoothly enough it won't grind the correct amount of beans. Try lubricating and then brewing 2-3 cups to have the machine recalibrate the grind amount.

Try adjusting the grind coarser about 3 numbers to see if that helps.

Check to see if your machine has an "exit chute" or similar area where from the used pucks are ejected. The area might be clogged with used coffee grinds and causing a false reading from the machine.

Hi
Inside the door on the right at top center is a lever that goes from - to +. Move the lever towards the + but not all the way.

There is no 'sensor' for this, an internal counter resets when you remove the drawer with the machine switched on and the "Dreg drawer Full" message displayed.
Make sure the machine displays this message "DREG DRAWER FULL" Do NOT turn off the machine, Pull out the drawer that the used grinds are dumped in(you have to remove the drip tray 1st) Check display - it should read "DREG DRAWER MISSING" If the display message is correct, wait 10 seconds then replace the drewer.
Message should be cleared.
If the "dreg drawer missing" does not display, you do have a bad sensor and machine needs to be serviced.

Hi,

If this comes into the dregs drawer then you have to look at your brewing unit, if it comes to the drip tray, then it´s normal

the various lights are controlled by either magnets that hit various sensors or microswitches.

the dreg light i'm pretty sure is a microswitch.

Its pretty common for them to go out, they're standard in almost all super automatic machines.

that particular switch is a pain in the **** to get to. You can order them direct from saeco, but if you can, it may be easier to send it out.

There should be a microswitch for the grind box, for the drip tray, for the water tank, and there should be one if i remember right for the grinder.

Its different for each model.

Hope this helps.