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Cant access the internet on a packard bell computer. have been advised to get a norton removal tool but can't download one because we cant get on the internet

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First try this: (Save your Norton KEY#) From your friends computer download the Norton removal tool and save it onto a disc. (Have a disc in the drive> save it there-it will be an exe file) Then put the disc in your drive. Locate your drive with the disc under my computer. Click on it and then click on the exe file. It should start to run immediately. After you have done this do a search under search /C/files and folders and search for "Norton" it should bring up all the leftover files and folders from old installations. you can delete those as well. You should also run a registry cleanup if you have a program for resgistry cleaning. Restart your computer and see if you can get on the internet now. If you can , go to www.comodo.com and download their free virus control firewall and install it (make sure you do a clean install-turn off any other running proggys.) Anyway, first let's see if you can get on the internet. Good Luck and if this does not work- don;t give up, we will try something else.

Posted on Aug 14, 2008

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How to insert an sd card on a packard bell windows vista home premium computer


Windows logo button ('Start') > Computer > Removable devices.

DOUBLE-click on the file name to the right of - Removable devices

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You can remove or change the Window's User or administrator's password. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :- http://www.hirensbootcd.net/ http://67.20.82.163/

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I have a Packard Bell ixtreme X6622 that worked beautifully until I decided to uninstall Norton and install Paretco anti virus trial software> I was then told about AVG and after reading about AVG...


Wow. No, it should not take that long to do a restore. The problem is stopping the restore MAY brick the system. Your problem seems to have started with the ParetoLogic. It seems this program will not uninstall properly unless you kill it in task manager first. http://support.paretologic.com/customer/en/portal/articles/2222917-how-to-uninstall-paretologic-internet-security-
This is strange because most security program cannot be disabled from task manager. Once you installed AVG you had 2 antivirus running at the same time - if not 3, Norton has been known to not uninstall cleanly. They even make a special removal tool. Download and run the Norton Remove and Reinstall tool
If the restore finishes - great, if it doesn't and you have to shut down the computer, it should roll back when you reboot. That puts you back to where you started so follow the instructions to remove Paretologic, run the Norton Removal tool and just to be sure, run the AVG Removal tool because the install might have been corrupted. http://www.avg.com/ca-en/utilities

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1 Answer

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I think may be its due to the you are trying to active Norton 360 or Nav with the product key of nis or trying to activate with expierd product key

1.you need to remove existing Norton program with Norton removal tool
2. Download and run Nis2010

to download Norton removal tool go to www.norton.com/nrt or www.syamantec.com/auotools
Download and run the first tool

Once we finished the un installation we need to download and run Norton Internet Security 2010
to download Norton Internet Security 2010 go to this link www.norton.com/nis10


May 12, 2010 | Symantec Norton Internet Security 2010...

1 Answer

Can't access Norton Security paid for Dec. 26, 2009


Norton internet security has 365 days Validity from the date of first activation. as long as you have the product key you will be able to install the Norton program on your machine. if you have any other security software in the computer you will have to uninstall them first else the computer will get slowed.

1. download the software from the following link www.norton.com/NIS10 and save the file on your desktop
2. Download the Norton removal tool and run it so that you can remove all Norton program which are installed earlier on your computer use the link:- www.norton.com/nrt
once the computer is restarted you can open the file which is saved on your desktop and follow the screen.
Hope this helps

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You need to run the Norton removal tool

Just go here http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

click on the version you need to remove, folow the instructions on your screen and you should be good to go

Let me know if that solves the problem for you

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1 Answer

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Go to symantec.com then type on search box then type Norton Removal Too then download itl..after you download the tool, run the tool then restart your computer. Then try reinstall the Norton 360.ok?

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Click on start, run and type in %temp% and enter, select all the temporary files that are there and delete, reboot and try again.

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I wouldn't try to install Norton on a machine I suspected had a virus (or at all really). There is a Norton removal tool on the Symantec website that might be useful, but you still need to get rid of the Trojan. There are a lot of free online virus scanners that should do the job. If you can go online in safe mode that would be best, or you could disable everything on startup using MSConfig.

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