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HI. i NEED TO RESET MY GOOGLE EMAIL AND PASSWORD. tHANK YOU. jIM FITZGERALD 360 915-7114

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Hello Songfitz,

Please first open the website Gmail . After opening the website, you will find the option below the sign in button Can't access your account?. Click the option you and the new web page will open and you have to enter the email address to reset the password. Please use the email address you have used during registration of google account.

Posted on May 19, 2011

  • Marilyn Russell
    Marilyn Russell Dec 20, 2013

    not helpful at all........... I do not know my password at all.

  • Marilyn Russell
    Marilyn Russell Dec 20, 2013

    google won't let me do anything without a password. I have the reset link. Will that help you, or do I have to go to Best Buy to get the geek squad to fix it. Aol won't help at all.

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In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:
  1. Go to https://mail.google.com/ (related: other Gmail URLs).
  2. Click on I cannot access my account link. change-gmail-password.jpg
  3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
  4. Enter the username for the Gmail or Google Account in the field provided.
  5. Enter the captcha letters as shown in the image on screen.
  6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password. If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.
    If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
  7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

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In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:

1. Go to https://mail.google.com/ (related: other Gmail URLs).
2. Click on I cannot access my account link.

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3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
4. Enter the username for the Gmail or Google Account in the field provided.
5. Enter the captcha letters as shown in the image on screen.
6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password.

If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.

If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

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In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:

1. Go to https://mail.google.com/ (related: other Gmail URLs).
2. Click on I cannot access my account link.

Change Gmail and Google Account Password
3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
4. Enter the username for the Gmail or Google Account in the field provided.
5. Enter the captcha letters as shown in the image on screen.
6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password.

If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.

If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

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