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Hi my freezer is not keeping food frozen it starts to thaw after a few days i have cleaned the back of the fridge it is not up against a wall the door seal seems okay the compressor works as i can hear it turning on and off set the fridge at number 4 dont know if this is relevant to the freezer any help please as i cant afford a new fridge i have lost the user manual thank you

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The defrost heater or thermostat on the evaporator coil is bad,you can tell if the inside rear wall of the freezer is covered with frost,you need to remove this panel after defrosting with a hair dryer and find which part is bad

Posted on May 19, 2011

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Posted on Jan 02, 2017

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3 Answers

Frozen freezer water line


Odds are your temperature is too cold in your freezer. If when you moved you just plugged in your freezer without adjusting your temperate for your new location you accidentally froze whatever water was coming into your freezer.

First you will need a cooler for whatever you have in your freezer, unless you have wonderful neighbors who will let you keep your food in their freezer for couple of days.

Take note to see what your freezer thermostat is set to. Turn off your freezer. Take out all the food. Keep the door open. This would be a great time to clean your freezer. Let the freezer thaw out for at least one day. Check the line to make sure there is no ice. Once everything has melted turn your freezer back on. Turn your freezer back on but this time set the thermostat to three or maybe 4 levels below what you had it set to before.

Finding Freezing level:
Fill an ice cube tray or small plastic cup with water. Put it in your freezer and come back in about three hours to see if has begun to freeze. If it has not begun to ice raise your thermostat to make you freezer colder by half or 1 level. Leave the ice tray or cup of water that you originally placed in the freezer but add another one. Come back in three hours to see if the water has frozen or has begun to freeze.

You want to leave the original water because you need to make sure the new water does not freeze solid as fast as the original water. If it does your freezer is too cold again.

Repeat "Finding Freezing level" until the water begins to freeze but does not freeze solid. Once your ice begins to free you can put your food back into the freezer. Wait a couple of hours more to see how much more your cubes freeze. If they are hollow or still watery in the center you should go up another half level and check on it the next day.

Once your cubes freeze solid you should be all set. If you don't get at least one tray of ice per day from your freezer you could go up another half level so your ice freezes faster.

Be careful about making your freezer colder because you might end up with the same problem you started with depending on how sesitive you thermostat is.

May 03, 2012 | Maytag MSD2578VEM (254 cu ft) Side by Side...

1 Answer

My freezer frosted over everything because the door was not shut tight and now it will not clear.


take out all the food out of the freezer,unplug the fridge and get a hair dryer and start melting out all the ice in the freezer,then blow the hot air into the vent holes on the back wall until you don't see any more water dripping down through the slots in the back wall.turn the machine back on,open the fridge door after around 5 or 10 minutes and if you feel cold air blowing into the fridge you fixed the problem,if you don't feel cold air keep hitting the inside back wall with the hair dryer and keep blowing the hot air into the holes in the back wall.all that it does is the freezer gets cold and there's a fan behind the back wall in the freezer,the fan blows the cold air into the fridge side,if the air ducts are frozen the air can't circulate into the fridge section so you have to melt the ice out so the cold air can blow from the freezer to the fridge.good luck,if you have another fridge remove the food and unplug it and leave the doors open for a day and it will melt out.good luck

Jun 16, 2011 | Kenmore 65234 Bottom Freezer Refrigerator

1 Answer

The hose that allows water to flow into the ice cube tray is frozen. is this keeping my water from flowing out of the door


You'll need to get a blow dryer and then thaw it out so it can flow again. Move your frozen foods into the fridge while you do this. Let me know what happens. I might have another few ideas. Raz

Apr 14, 2010 | Kenmore Freezer 14.1 cu. ft. Upright...

1 Answer

Maytag freezer keeps thawing food


I am no pro on these but it sounds like your defrost heating coils are coming on to often. You may want to check them. Aslo just for good measure>>>
Is your circulating fan working?
Sometimes they stick and need a shot of WD 40 and then work
it back and forth a little until it wants to take off again. Keep me informed
and PLEASE give a Thumbs Up for the effort. The Raz Shack

Feb 20, 2010 | Freezers

2 Answers

Freezer is frozen fridge is warm


Your model is most likely the Profile Artica style. Most times the defrost heater is burned out behind the rear of the freezer wall. Manually defrost and look at the defrost heater to see if burned out. That model possibly has the glass covered defrost heater and will be easy to spot if burned out because the element is inside a glass tube, If you replace the defrost heater also replace the defrost thermostat, Please send me your model number located near floor of the fresh food compartment door seal and kick plate, Thanks Sea Breeze

Oct 01, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

Freezer not freezing properly, ice on back wall


Ice on the back wall indicates a problem with the defrost cycle. The ice builds up and starts to choke off the air flow, so your symptoms would indicate that may be happening.

Defrost problems are usually any of the three components, the heater element, the defrost termination temp switch, or the defrost timer.

May 29, 2009 | Amana ABB1927DE Bottom Freezer...

1 Answer

Soda can busted in frost free freezer....need tips on how to clean frozen soda up


defrost freezer by turning off fridge. open freezer door, use a hair dryer on freezer compartment to thaw it out,(first remove all good frozen food to a cooler), then simply wipe up the mess. turn fridge back on and reinstall frozen food from cooler.(

Apr 02, 2008 | Refrigerators

2 Answers

Bottom mount freezer not getting cold enough


You have a failed component or components in your automatic defrost system. This is why you have excessive frost inside the freezer along the back wall. The timer could be stuck in run mode. The defrost thermostat (bi-metal) could be defective or the defrost heater could be open or shorted.

Sep 18, 2007 | Kenmore 73502 / 73504 / 73509 Bottom...

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