Question about Samsung G2 Portable External HX-MU064DC/ GB2 640 GB USB 2.0 Hard Drive

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I plug my hard drive into my computer and nothing happens i have also tried it in another computer and it is the same

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Hi there!
Have you tried using another USB cable? If you haven't then try it first and if that doesn't work, it is possible that your external HDD is busted.
Hope this helps.

Posted on May 19, 2011

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The USB slot of the hard drive become loose. Try solder it or purchase new Usb hard drive case to solve it.And your hard drive again start working

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Basic Troubleshooting:

-Check all connections (Ethernet, Power, USB, etc)
-Install the appropriate driver for the device, usually included on a CD
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-If you haven't rebooted since you set it up, then reboot, this fixes a lot of things
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If nothing works, then send it in if it's under warranty or contact a professional service.

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1 Answer

Plug in my hard drive and nothing happens


Make sure that your usb hard drive is inserted properly into the computer but if nothing happens, go to your bios settings of your computer and be sure that usb function is set to on. Save changes and restart the computer. If you dont know how to do this, first turn on the computer and press the delete key in the keyboard, once you enter the bios screen look for the usb settings and make sure it is set to on. Hope this could help. Thanks

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Well all good things must end and it sounds like this one has. If it doesn't connect in either computer then something inside has either been bumped loose or it's broken.

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My fantom hard drive was working perfect until i unhooked it to move the computor to another area of the house. now when i pluged it up nothing happened. i may have plugged the usb upside down but not...


First of all you cannot plug the USB upside down. it always will go only in one direction. as for the **** try right click my computer/manage and see if the disk is been recognised? if not you have a driver issue or a disk issue.

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Is your drive getting detected in your computer ?

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Here's a couple of things to try.

First try plugging it into a different computer and see if you get anything.

If you still don't get anything try a different USB cable.

If it's still a no-go after replacing the cable try a different USB Laptop enclosure that you can pickup at your local electronics store. I'm betting it is the enclosuring because you are saying nothing is happening. If the hard drive was bad the computer should still detect the enclosure but not the hard drive.

Good Luck!

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