Question about HP LaserJet M1522nf Multifunction Printer (CC372A)

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I failed to receive any fax, which the error message is NO FAX DETECTED. Pleaes help

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  • trinnycheong May 19, 2011

    How do i put it in FAX MODE? Under Which setup?

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Hi

First your make sure that your telephone line is working properly, and check your Printer Mode, fix in FAX MODE....

Posted on May 19, 2011

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

HP CM 2320 nf MFP keeps saying...... fax line is busy....


I had this problem as well - try the following:

1) Change your rings-to-answer from the default of "1" to "3". This is found in the basic fax setup on the control panel of the printer itself.

This solved the problem for receiving faxes that I was having when testing fax reception by the HP 2320nf from an dedicated fax. The remote fax would fail after repeated rings with a "BUSY" indication in the fax error report it printed. "BUSY" equals either actually "busy" or also it can mean "no answer".

What I found on the 2320nf end was that it had detected an inbound fax but never answered it. The color LCD on it had "fax received" but the device itself appeared hung.

Hope this helps.

Mar 30, 2011 | HP Laserjet CM2320nf All-In-One Color...

1 Answer

The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."


It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 10, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

Error Code R.3.1


YOUR PROBLEM IS CAUSED BY STATIC ON THE PHONELINE NOT YOUR FAX. BOTH MACHINES TRY TO SLOW DOWN TO UNDERSTAND INTERNATIONALMESSAGE OF FAX COMMUNICATION THEY MUST UNDERSTAND 95% OF MESSAGE OR THEY WILL DISCONNECT YOU CAN TRY NEW PHONECORD 1.00 AT DOLLAR STORE ORCALL YOUR PHONE CO.

Apr 09, 2010 | Muratec F65 Plain Paper Thermal transfer...

1 Answer

Intermittently, the confirmation page on the fax says the fax failed (didn't go thru) but it actually did. Why is this? The confirmation page is printing false results, indicating the fax failed to go...


This is because some faxes don't have Error Correction Mode capabilities.

If there's a slight distortion on the line, the receiving machine (without ECM) receives a fax with some minor errors. And even though for a human eye the resulting fax page is perfectly readable, for the machine, that thinks only zeros and ones, there was an error detected in the data, and hence the trasmission failed.
Faxes with ECM when they detect an error, ask the sending fax to re-send the last portion of data, and this way can bring the transmission to a 100% successful end.

So the only thing you can do is ask your recipients to upgrade their fax machines to an ECM-capable model :)

Oct 29, 2009 | Canon Office Equipment & Supplies

1 Answer

Fax Recive Error on sharp MX2300-N "receive impossible"


Communication report codes
46 NO RESPONSE The FAX signal from the remote party is not detected within T1 time. <Send/Polling>

Feb 04, 2009 | Sharp MX-2300N Color Copier

7 Answers

HP laserjet M1319f MFP "no fax detected" error


I had the same problem and just solved it by going into Setup - then Fax Setup - then All Faxes - Then Speed - and lowering the speed from fast to medium. Sure it's a couple seconds slower, but it finally works!!!

Dec 02, 2008 | HP LaserJet 3015 All-In-One Printer

1 Answer

Comm error 232 & no fax detected when receiving


Sam here. Anyone have a solution?? We use a voip setup for phones. Wondering if its related. We have signal converter boxes installed.

Oct 21, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

No dial tone detected


It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

Jul 24, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

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