Question about Sage Instant Accounts 8.0 (013604ug)

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I was working in sage instant accounts version 8.2 when my computer crashed. Im trying to go back into sage but it comes up with the message 'you may only run one copy of this programme at any time' but its not running....any help would be gratefully received.

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If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

Posted on May 19, 2011

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Applying change to vat rate


I installed Sage Payment Gateway over a Magento website last year and got to come the same kind of problem for shipping in UK. I think you need to upgrade your Sage software to PRO if its free one as their free versions are not sufficient enough to get the work done.

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Dec 11, 2010 | Sage Instant Accounts 8.0 (013604ug)

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Instant Accounts 8.0 (013604ug): I am using Sage Instant Accounts version 8 and am ...


Hi.

We had same problem. Our solution:

1. Empty both the 'accdata' and the 'criteria' folders.
2. Start Sage.
3. Restore a previous backup.

This worked for us. Hope it helps you.

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Feb 01, 2010 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

C:\program\SAGE\ACCOUNTS\REPORTS\\*TB.SRT contains an invalid pat


This message usually comes when the target location is not there or is renamed OR the address is wrong. Open My Computer, and go to the address you gave. Look if there is the file named *TB.SRT.

And by the way... the address you gave was "
C:\PROGRAM\\SAGE\ACCOUNTS\REPORTS\\*TB.SRT" BUT I believe that the address should be "C:\PROGRAM\SAGE\ACCOUNTS\REPORTS\*TB.SRT".
It is not possible that the address contains 2 slash (\\) repeatedly. Open the file by going to the My Computer OR by opening the software and by locating the file manually from there.

live chat assistance costs $19.99. And $12.99 for one time e-mail premium support.

If you have a registered product then I would suggest you to visit:
http://support.sage.co.uk/default.aspx?page=1
There you might find a solution at no cost.

Please inform if your problem is solved or not. And please rate if you found the above info useful.

Aug 28, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Invalid Path error


I get this error when trying to run Financial reports in Sage line 50 financial controller verson 10: C:\PROGRAM FILES\SAGE\ACCOUNTS\REPORTS\\*TB.SRT contains an invalid path No matter what financial report I try to access I get the same error including audit trail. My computer is window Vista. Please help me and also let me know how much is it cost for on line chat?

Thank you

from selvi

Apr 14, 2009 | Sage Instant Accounts 8.0 (013604ug)

2 Answers

Error message with sage instant accounts



If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

Jan 13, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Sage 50 Accounts 2008


I think I got the solution for you ...

User Name is Already in Use / Cannot Access YYY because XXX is logged in

Typically, when you get this message you will be asked if you want to remove the user from the request list. If you are asked this question, simply answer Yes and you'll be able to continue.

An alternative solution is to go in the data folder for your sage data (the default folder for versions prior to 14 is c:\program files\sage\accounts\accdata for v14, the folder is c:\documents and settings\all users\application data\sage\accounts\2008\company.000\accdata on XP and c:\programdata\sage\accounts\2008\company.000\accdata. In the data folder, you will find a file called QUEUE.DTA - delete the file and you should be able to get back into Line 50. If you have a multi user version of Line 50, you should only delete this file if you are sure that no-one else is using Line 50.

Mar 20, 2008 | Sage Instant Accounts 8.0 (013604ug)

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