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I have been unable to print anything ever from my printer it sends it to the printer then is says error and sits in the print queue - help please!! I have replaced all ink cartridges

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-check all the cables
-re-install the printer driver.
-see if the printer is online.

Posted on May 19, 2011

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Error 49.38.07 printer unable to initialize


49.XXXXX ERROR To continue turn off
then on
A critical firmware error has occurred.

Generally this fault occurs when a corrupt file is in the print queue
to clear fault follow these steps precisley
1. disconnect the net cable / usb cable or any other data cable that the machine is connected to
2. cycle the power with no data connections.
3. your machine should now come to ready.
4. take a copy from the platen glass ( straight forward photocopy)
if this prints out then the fault is down to corrupt data.
if at this point the error 49.xx.xx is still present then order a new formatter.
5. before reconnecting the networks -make sure ALL PRINT QUEUEs are cleared before connection otherwise you'll be back at square one
( print queues are on the computers sending print jobs)
before printing your documents its wise to send a test page through to make sure the printer is still able to understand print commands.
hope this helps...if you still need assistance please call Belmonte office equipment on 01614805556

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HP P1005 PRINT JOB SITS IN QUE, WO'T PRINT


Does it show "Printing" or "Spooling" in the job queue window?

Open the Job queue window, then highlight and cancel the print job. Send a small print job to the printer and make sure that the PC and the printer are communicating.

If the failure re-occurs, then clear the queue again and close it and restart i=the queue.

Don

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